Managing Director – Web, Brand

🕒 July 27

🌵 Arizona, California, +26 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🐎 Kentucky – Remote 🦞 Maine – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote

💵 $140k - $200k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 8%

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829 Studios

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

📣 Marketing

🤝 B2B

🤖 Artificial Intelligence

💰 Series unknown on 2021-09

Marketing • B2B • Artificial Intelligence

829 Studios is a performance-driven full-service digital marketing and brand experience agency. They provide end-to-end services including performance marketing (paid search, paid + organic social, programmatic & CTV, retail media, affiliate), SEO, marketing automation, conversion-rate optimization, brand strategy, web and digital product design, PR and crisis communications, influencer campaigns, and AI & analytics (data engineering, BI, AI/ML). The firm emphasizes a tech-first approach with proprietary platforms (Apollo performance software and analytics systems) and integrations across major ad, analytics, CMS, and marketing automation platforms to drive measurable growth for clients across B2B/enterprise, e-commerce, retail, higher education and other verticals.

📋 Description

• Serve as executive sponsor for priority and enterprise accounts, with accountability for client satisfaction, retention, and growth across the portfolio. • Build and deepen relationships with senior client stakeholders, positioning the agency as a strategic long-term partner. • Lead executive-level conversations that connect digital investments to measurable business outcomes, including revenue growth, pipeline acceleration, and operational efficiency. • Adapt engagement strategies based on client size, complexity, and maturity, ensuring the right level of senior involvement, structure, and commercial focus across the portfolio. • Step into complex, high-risk, or at-risk engagements across the portfolio to provide direction, strengthen client confidence, and protect account value. • Drive revenue growth across the Web & Brand portfolio, with accountability for account expansion and contribution margin performance. • Set and lead clear account growth plans, including upsell, cross-sell, and service diversification targets (e.g., CRO). • Identify and convert high-value growth opportunities within existing client relationships. • Play a leading role in new business development, including pitches, RFP responses, and shaping solutions for complex engagements. • Ensure delivery performance across the portfolio, including quality, timelines, and client outcomes. • Define and implement clear delivery standards for complex, multi-disciplinary engagements, including thoughtful integration of AI into client work. • Step into underperforming engagements to reset direction, remove obstacles, and restore momentum. • Partner closely with leaders across Account & Project Management, Strategy, Design, & Development to ensure alignment between client strategy, scope, and execution. • Own and drive financial performance across the portfolio, including contribution margin, utilization, revenue mix, and forecast accuracy.

🎯 Requirements

• 15+ years of experience in a digital agency or similar client services environment, with proven experience leading and growing large, complex client portfolios. • Proven track record of growing multi-million dollar accounts or business units. • Experience leading cross-functional teams at scale (Account, PM, Strategy, Design, Development). • Strong commercial and financial acumen, including experience managing a P&L, forecasting, and resourcing decisions. • Ability to operate across strategy and execution, from executive client dialogue to delivery oversight. • Experience with modern web platforms such as Shopify, Wordpress, and/or Drupal preferred.

🏖️ Benefits

• Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VT, VA. • Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 12 Company Holidays, and Summer Fridays from Memorial Day through Labor Day. • 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider. • Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family. • Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work. • Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program. • Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses. • Continuing Education. Access to monthly team-led webinars, exclusive 829-cohort based learning, digital course platforms, and funding opportunities to attend national conferences and events.