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Senior Field Service Engineer

🔥 7 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

Where this job comes from

Posted on ABB's careers page, not through a job board

First seen by Remote Rocketship 7 minutes ago

Logo of ABB

ABB

10,000+ employees

⚡ Energy

🏭 Manufacturing

🔧 Hardware

💰 $545.9M Post-IPO Debt - ABB on 2023-11

Energy • Manufacturing • Hardware

ABB is a global technology and engineering company focused on electrification, industrial automation, and motion (electrical motors, drives, robotics and related systems). The company provides products, systems and services for electrification, power and automation across sectors such as buildings and infrastructure, industrial automation, marine and ports, oil & gas, and power generation, with an emphasis on energy efficiency and sustainable solutions.

📋 Description

• Deliver expert field service support for ABB DCS systems, including preventative maintenance, corrective maintenance, system modifications, commissioning and lifecycle services. • Act as the senior technical escalation point, leading complex fault finding, root-cause analysis, recovery activities and technical risk assessments. • Provide advanced on-site, remote and out-of-hours technical support while ensuring safe, high-quality service delivery. • Manage customer service activities and maintenance contract obligations, building trusted relationships and providing clear technical guidance and recommendations. • Conduct lifecycle audits, feasibility studies and technical assessments, identifying improvement opportunities and supporting system evolution. • Prepare accurate technical reports, service documentation, quotation support and recommendations, while identifying opportunities for additional service and lifecycle solutions. • Coach and mentor engineers, deliver technical training, and share best practices, troubleshooting methods and lessons learned across the service organisation. • Operate in accordance with ABB's Code of Conduct and all health, safety and environmental requirements, including participation in the on-call rota and travel throughout the UK and occasionally overseas.

🎯 Requirements

• Degree-qualified in Engineering (BSc) or able to demonstrate equivalent engineering competence. • Extensive experience in process control engineering, including customer-site support, maintenance, commissioning, fault finding and complex technical troubleshooting. • Proven ability to work independently while supporting and developing others. • Expert working knowledge of at least one Distributed Control System (DCS), with the ability to broaden expertise through training and practical application. • Strong understanding of process control principles and industries reliant on industrial automation systems. • Demonstrated technical leadership skills, including complex diagnostics, technical reviews and risk-based decision making. • Commercially aware, with experience supporting customer relationships, contractual commitments and technically robust service proposals. • Self-motivated, adaptable and collaborative, with strong communication skills and excellent written and spoken English.

🏖️ Benefits

• Competitive salary • 25 days annual leave plus bank holidays • Competitive contributory pension scheme • Life assurance • Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more) • Internal mobility opportunities, mentorships & access to projects globally • Employee Assistance Programme • Generous employee referral scheme • Private medical cover • Generous bonus scheme • Company car or cash for car allowance

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