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Field Service Engineer

đŸ”„ 2 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Logo of Armstrong Fluid Technology

Armstrong Fluid Technology

1001 - 5000 employees

Founded 1934

đŸ’Œ Consulting

đŸ„ Healthcare

đŸ—ïž Construction

Consulting ‱ Healthcare ‱ Construction

Armstrong Fluid Technology is a global engineering and manufacturing company that designs, produces and services pumps, circulators, heat-transfer equipment, packaged HVAC and fire-safety systems, and related controls and software. The company combines hardware (high-efficiency pumps and packaged plant solutions) with digital tools and services — such as Pump Manager, ADEPT selection software and Active Performance Management — to optimize building and district energy systems for energy efficiency, sustainability and reduced operating costs. Armstrong primarily serves commercial, industrial and institutional customers (data centers, hospitals, district energy, facilities managers) with B2B solutions, parts, commissioning and lifecycle service offerings.

📋 Description

‱ Deliver planned and reactive maintenance services across more than 130 customer sites under Annual Service Contracts ‱ Plan, coordinate, and execute preventative maintenance activities ‱ Ensure ASC obligations are delivered within agreed service levels and contract requirements ‱ Maintain service schedules and support resource planning ‱ Monitor contract performance and identify opportunities for service improvements and renewals ‱ Inspect, service, calibrate, troubleshoot, and repair industrial gas equipment and related systems ‱ Diagnose equipment faults and implement corrective actions to minimise downtime ‱ Commission and recommission equipment following maintenance activities ‱ Support emergency call-outs and reactive maintenance requirements ‱ Comply with Health & Safety policies, risk assessments, safe systems of work, industry regulations, standards, and customer site requirements ‱ Complete permits to work, method statements, service reports, maintenance records, and inspection documentation ‱ Build and maintain customer relationships and provide technical advice ‱ Escalate customer concerns and support resolution of service-related issues ‱ Maintain asset histories and update service management systems ‱ Produce recommendations for repairs, upgrades, and replacement works ‱ Track and report key service performance indicators ‱ Identify opportunities to improve service delivery efficiency and reliability ‱ Support best practices and standardised maintenance procedures ‱ Contribute to technical knowledge sharing and mentor junior engineers where appropriate

🎯 Requirements

‱ HNC/HND, NVQ Level 3, City & Guilds, or equivalent qualification in Mechanical Engineering, Electrical Engineering, Instrumentation, or a related discipline ‱ Experience in a field service, maintenance engineering, or industrial service environment ‱ Experience managing preventative maintenance programmes across multiple customer sites ‱ Knowledge of Annual Service Contracts and service delivery requirements ‱ Experience in industrial, manufacturing, utilities, process, gas, HVAC, fluid handling, or similar engineering sectors ‱ Full UK driving licence ‱ Strong fault-finding and diagnostic capability on mechanical and electrical systems ‱ Ability to read and interpret engineering drawings, schematics, technical manuals, and specifications ‱ Knowledge of preventative, predictive, and reactive maintenance techniques ‱ Understanding of industrial safety standards, risk management, and safe working practices ‱ Experience with commissioning, testing, and performance verification of equipment ‱ Competence in preparing technical reports and maintenance documentation ‱ Working knowledge of pumps, motors, controls, instrumentation, variable speed drives, and associated equipment ‱ Understanding of industrial gas systems and related plant equipment ‱ Excellent organisational and planning skills ‱ Strong communication and interpersonal skills ‱ Customer-focused approach with a commitment to delivering high-quality service ‱ Strong problem-solving and analytical skills ‱ Ability to work independently and prioritise workload effectively ‱ High level of attention to detail and commitment to quality standards ‱ Flexible and adaptable approach to changing operational requirements ‱ Ability to collaborate effectively with colleagues, contractors, and customer stakeholders ‱ Proactive mindset with a focus on continuous improvement and operational excellence

đŸ–ïž Benefits

‱ Opportunities to learn, grow, and make a significant impact ‱ Training and development activities to maintain technical competency ‱ Participation in a global community dedicated to fluid-flow technology and sustainability

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