Account Manager

November 6

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Abbott

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Healthcare Insurance • Biotechnology • Pharmaceuticals

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

10,000+ employees

Founded 1888

⚕️ Healthcare Insurance

🧬 Biotechnology

💊 Pharmaceuticals

📋 Description

• Manage full revenue responsibility • Act as a trusted partner and advisor, serving as Abbott’s main contact for customers. • Drive the development of accounts through strategic management and post-sales implementation processes. • Target new product and menu expansions, and provide sales support. • Prepare and execute regular customer business reviews. • Manage routine renewals of base business accounts and negotiate long-term contracts. • Provide first-line service support and technical troubleshooting with an average completion time of 2 hours (range 0-4 hours). • Perform technical service bulletins (TSBs) within 2 hours and implement new assays. • Provide ongoing training and coaching to customers. • Oversee the progress of cross-functional implementation teams (post-sale) with project managers.

🎯 Requirements

• Bachelor’s degree or equivalent experience. • Experience in the diagnostic industry, with an emphasis on managing and expanding existing accounts, improving customer relationships, and enhancing account profitability. • Proven track record in a similar position, supported by management and customer references. • Excellent product and industry knowledge. • Strong understanding of key stakeholders and customer dynamics. • Strong solution selling and relationship building skills. • Excellent communication skills. • Fluency in local language and English; additional languages are advantageous.

🏖️ Benefits

• competitive salaries • superb defined contribution pension scheme • private healthcare • life assurance • flexible benefits scheme