Senior Field Service Manager – Data Centers

🕒 May 20

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 33%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Generac

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1959

⚡ Energy

🔧 Hardware

🏭 Manufacturing

💰 $200M Grant on 2024-07

Energy • Hardware • Manufacturing

Generac is a leading manufacturer of energy solutions, specializing in backup power generation systems and renewable energy products. The company is committed to delivering reliable power solutions for various applications, including residential, commercial, and industrial sectors. With a focus on innovation and sustainability, Generac aims to meet the growing demand for dependable electricity in a changing energy landscape.

📋 Description

• Provide on-site and phone troubleshooting, repair, equipment modifications, installation, and sales support for industrial power generation equipment serving data center customers • Provide technical support, setup, and assistance to data center customers • Assist with site certification, operation, and EPA testing • Develop and distribute service and parts bulletins regarding product changes or issues • Assist sales managers and representative groups with new customer product training • Develop and maintain relationships with customers’ branch, district, and regional sales and service managers • Coordinate customer calls with regional sales managers to meet customer needs across assigned territories • Support sales by helping customers determine appropriate equipment • Provide technical input and design ideas to engineering for new products and product improvements • Provide field feedback to Sales and Marketing, Engineering, Manufacturing, and Technical Support • Submit weekly written reports covering product issues, concerns, and sales/upsell opportunities • Assist Service Training and Technical Publications with manual content and accuracy reviews • Evaluate Engineering Change Requests (ECRs) and Engineering Change Notices (ECNs) to determine the need for new service parts

🎯 Requirements

• Bachelor's Degree in Electrical Engineering or Mechanical Engineering, or equivalent experience • 10 years of relevant experience • Up to 50% travel required • Valid Driver’s License required • Ability to talk and hear regularly • Ability to use hands to manipulate objects or controls • Ability to stand and walk regularly • Ability to occasionally stoop, bend, or reach above the shoulders • Ability to occasionally lift up to 25 pounds • Ability to perform frequent and continuous computer-based work, including periods of sitting, close vision, and adjusting focus