Configuration Team Implementation Manager

🕒 August 4

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 45%

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Capita

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

🏥 Healthcare

🛡️ Insurance

💰 Seed Round on 2018-01

Consulting • Healthcare • Insurance

Capita is a business focused on providing essential internet services related to the management of cookies on websites. Although the text is primarily informational about cookies and their legal implications within the EU, Capita likely deals with compliance and privacy policies to help businesses adhere to regulations, ensuring effective data management and user experience online.

📋 Description

• Manage an Implementation team responsible for delivering automated calculations for new clients • Manage and develop staff assigned to the team • Deliver new client implementations on time, to budget, and to quality standards • Review project and team documentation for quality standards • Ensure process changes are incorporated • Own and promote best practice within the team • Oversee and sign off process improvements • Review and agree project plans, identifying and mitigating risks and issues • Support Programme/Project Managers in steering projects to successful closure • Ensure projects are appropriately resourced and escalate resourcing risks • Lead the team on process and delivery approach • Seek efficiencies and mentor the team on best practice • Liaise with Programme/Project Managers to facilitate project deadlines and timescales • Ensure people-management tasks are completed and staff are developed, mentored, and trained • Analyse requirements to ensure output is fit for purpose • Identify errors through checking and sign-off processes

🎯 Requirements

• Strong technical pensions knowledge, particularly in defined benefit (DB) schemes, with ability to explain complex matters • System/calculations configuration or operations background • Strong management and/or leadership skills • Experience interacting with clients and internal and external stakeholders • Previous experience implementing change or working in a project environment • Understanding of System Testing and/or User Acceptance Testing • Understanding of calculation proformas, Benefit Basis, Benefit Specifications, scenario matrices, test plans, Calculation Specifications, system debugs, root cause analysis, and triage processes • Familiarity with pension administration systems, member records, setup, and operational processing • Ability to analyse requirements and ensure output is fit for purpose • Up-to-date knowledge of legislation and policy changes affecting pensions • Detailed understanding of DB, DC, CARE, and annuities, including administration and system/process implications • Commitment to quality service and identifying errors during checking and sign-off

🏖️ Benefits

• Remote working – work from wherever you’re happiest in the UK • Competitive salary • 23 days’ holiday, rising to 27 (pro rata) • Option to buy more holiday after qualifying period • Paid volunteering day with a charity of your choice • Generous family leave policies, including 15 weeks’ fully paid maternity, adoption, and shared parental leave • Cycle2Work scheme • Pension • Life assurance • Inclusive, barrier-free recruitment process and working environment • Equal opportunity employer • Disability Confident employer

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