Technical Support Officer

Job not on LinkedIn

🔥 3 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

📞 Support Engineer

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Capita

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

🏥 Healthcare

🛡️ Insurance

💰 Seed Round on 2018-01

Consulting • Healthcare • Insurance

Capita is a business focused on providing essential internet services related to the management of cookies on websites. Although the text is primarily informational about cookies and their legal implications within the EU, Capita likely deals with compliance and privacy policies to help businesses adhere to regulations, ensuring effective data management and user experience online.

📋 Description

• Respond to telephone, written and email enquiries from stakeholders, registered businesses and the general public • Provide clear and professional technical guidance on gas safety, associated building industries and ACS matters • Support Gas Safe Register departments with accurate technical guidance to ensure compliance with legislation and industry standards • Research, write, review and edit technical articles, publications and bulletins • Keep up to date with industry changes, technical standards and legislation • Provide cover and support across technical areas when required • Promote Gas Safe Register positively across the gas industry, associated trades and the general public

🎯 Requirements

• Minimum of eight years’ experience working within the gas industry • City & Guilds, NVQ or equivalent qualification in gas service engineering • Appropriate ACS proof of competence • Broad knowledge of the gas industry and related technical standards • Excellent understanding of health and safety, Building Regulations and other relevant legislation • Strong customer service skills and ability to explain technical information clearly and professionally • Ability to gather information, research topics and use evidence for effective decision making • Strong prioritisation, organisation and time management skills, with ability to work under pressure • Good knowledge and confidence using computer-based systems

🏖️ Benefits

• Home-working role • Career development opportunities across Capita • Support to build skills and progress your career • Varied technical work, including advisory support, research, publications and stakeholder engagement • Inclusive, barrier-free recruitment process and working environment • Equal opportunity and Disability Confident employer