Selected: 📞 Support Engineer.
Selected: 🇬🇧 United Kingdom – Remote (UK).
Selected: 🆕 Date Added.
🔥 8 minutes ago
Customer Success Associate supporting Wordly’s real-time translation platform through technical support and glossary development. Managing customer materials, ticket triage, validation, and consultative guidance.
🌐 United Kingdom, United States, +1 more countries – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 10%
🔥 6 hours ago
Manager leading Assigned Support Engineers supporting GitLab’s largest enterprise customers. Driving escalations, customer recovery, team development, and technical support program improvements.
🇬🇧 United Kingdom – Remote
💰 Secondary Market on 2020-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 10%
🕒 4 days ago
Senior Technical Support Engineer resolving complex customer issues for NICE’s AI, cloud, and digital contact-centre software. Analysing technical data, managing escalations, and mentoring support colleagues.
🇬🇧 United Kingdom – Remote
⏰ Full Time
🟠 Senior
📞 Support Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
👻 Ghost score 10%
🕒 4 days ago
Customer Support Analyst supporting global clients using Agiboo’s commodity trading and risk management software. Troubleshooting issues, managing tickets, configuring environments, and supporting upgrades.
🌐 Netherlands, United Kingdom, +4 more countries – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 10%
🕒 5 days ago
Remote Support Engineer diagnosing and triaging field-installed security systems for Securitas Technology. Supporting engineers, testing software releases, and resolving customer issues remotely.
🌐 Belgium, United Kingdom – Remote
💰 Post-IPO Debt on 2023-09
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 12%
🕒 5 days ago
Product Support Engineer troubleshooting Workiva’s AI-powered finance, risk, and sustainability platform for customers. Supporting users through phone, chat, tickets, knowledge content, and cross-functional collaboration.
🌐 Netherlands, United Kingdom – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
👻 Ghost score 10%
🕒 5 days ago
2nd-line IT support for Focus Group, a UK technology provider serving 30,000 businesses. Troubleshooting systems, resolving customer cases, and meeting SLAs on rotating remote shifts.
🇬🇧 United Kingdom – Remote
💵 £28k - £34k / year
💰 Private Equity Round on 2020-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
👻 Ghost score 0%
🕒 September 22
Technical Support Engineer supporting customers of Delinea’s cloud-native identity security platform. Troubleshooting IT, networking, cloud, virtualization, database, and cybersecurity issues.
🇬🇧 United Kingdom – Remote
💵 £42k - £49k / year
💰 Private Equity Round on 2021-03
⏰ Full Time
🟢 Junior
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 September 21
Technical Support Team Lead resolving complex customer issues for NICE, whose software powers contact centres and customer experiences globally. Leading escalations, root-cause analysis, mentoring, and knowledge management.
🇬🇧 United Kingdom – Remote
⏰ Full Time
🟠 Senior
📞 Support Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
👻 Ghost score 10%
🕒 September 17
Support Engineering Director leading global technical support for Sanity’s AI-powered content operations platform. Scaling teams, infrastructure, metrics, and enterprise customer escalations.
🕒 September 9
Developer Support Engineer helping Braintrust customers troubleshoot APIs and SDKs for LLM observability. Diagnosing bugs, improving developer tooling, and partnering with Engineering and Product.
🕒 September 9
Snowflake executive leading EMEA paid support engineering, revenue, and customer outcomes. Building the DSE organization and scaling AI-native advisory services.
🕒 September 9
Premium Support Engineer troubleshooting Replit’s AI-powered software creation platform for enterprise customers. Managing incidents, SLAs, escalations, automation, and developer support quality.
🕒 September 8
Snowflake executive leading EMEA paid support programs and Designated Support Engineers. Driving enterprise customer outcomes, proactive advisory, consumption growth, and regional revenue.
🇬🇧 United Kingdom – Remote
⏰ Full Time
🔴 Lead
📞 Support Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
👻 Ghost score 10%
🕒 September 6
Enterprise Apps Support Analyst supporting Signode’s transit-packaging enterprise software users. Troubleshooting applications, resolving incidents, and supporting Microsoft Dynamics 365 and ERP systems.
🌐 Spain, Germany, +1 more countries – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 11%
ERP
🕒 September 4
Technical Support Agent supporting Shopify brands using Tapcart’s mobile commerce platform. Debugging web, native mobile, checkout, and ecommerce integrations for European merchants.
🇬🇧 United Kingdom – Remote
💵 £75k - £85k / year
💰 $50M Series B on 2021-06
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 0%
🕒 September 4
Technical Support Engineer resolving customer integration issues for Plaid, a financial connectivity platform. Troubleshooting APIs and collaborating with Engineering and Product teams.
🇬🇧 United Kingdom – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 August 31
IT Support Engineer maintaining onboarding, identity, and Tier 1–2 support systems. Supporting Domino Data Lab’s platform for enterprise data science and AI organizations.
🌐 India, Argentina, +1 more countries – Remote
💰 Series F on 2022-06
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 11%
🕒 August 27
Senior Support Engineer resolving complex technical issues for enterprise customers using Sanity’s AI-powered content operating system. Improving support tooling, documentation, and product workflows across Europe.
🕒 August 26
Technical Support Engineer supporting UK customers with Azure-hosted applications and SQL Server environments. Troubleshooting upgrades, database refreshes, performance incidents, and production issues remotely.
🌐 United Kingdom, United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 10%
+45 More Support Engineer Jobs Available!
The average salary for remote support engineers in the UK is £41,028 per year. This is based on data from 313 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Support Engineer (0 yrs) | 2 | £0 |
🟢 Junior Support Engineer (1-2 yrs) | 52 | £33,485 |
🟡 Mid-level Support Engineer (2-4 yrs) | 196 | £39,888 |
🟠 Senior Support Engineer (5-9 yrs) | 57 | £57,590 |
🔴 Lead Support Engineer (10+ yrs) | 6 | £0 |
We analyzed 261 job listings in the last year and found it takes about 38 days for employers to close a job opening.
We reviewed 313 job postings and found the top 10 skills employers are asking for most often are:
You need strong troubleshooting skills, familiarity with operating systems, networking concepts, and remote desktop tools. Excellent communication skills, customer service orientation, and the ability to work independently are also important.
Typically, a degree in computer science, information technology, or a related field is preferred. Relevant certifications, such as CompTIA A+ or Microsoft Certified: Azure Fundamentals, can be beneficial, along with practical experience in technical support roles.
Responsibilities include diagnosing and resolving technical issues, providing support via phone, email, or chat, documenting customer interactions, and collaborating with other technical teams to improve products and services.
Benefits include flexible work hours, the opportunity to work from different locations, reduced commuting costs and time, and potential for a better work-life balance. You'll also gain experience working with a wide array of technologies and customers.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs minutes after they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.