Field Service Engineer

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Accuray

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1990

💰 Post-IPO Debt on 2016-01

We work passionately to expand the curative power of radiation therapy to improve as many lives as possible. #AccurayExpandRT #CyberKnife #Radixact #TomoTherapy #AccurayExchange

📋 Description

• Front-line responsibility for installations, remote and on-site diagnostics prior to repair services • Periodic maintenance visits on Accuray systems • Build customer relationships through effective use of technical knowledge • Solve a broad range of hardware and/or software problems • Self-management of schedule and work priorities • Accurate and clear documentation of work activities • Train customer on-site personnel regarding maintenance and service activities • Engage in required product and quality training locally and/or abroad • Assist in the development of service documentation

🎯 Requirements

• Hold a bachelor's degree in mechanical or electrical engineering or equivalent by experience • Preferably 2 years’ hands-on experience in Field Service, installation, and troubleshooting complex electronic equipment, ideally in the medical care industry • Good H/W and S/W computer skills, including network knowledge • Ability to quickly learn to use new software tools • Capable of prioritizing multiple tasks and discerning urgency in a dynamic, fast-paced environment • Fluent reading, writing, and speaking in local language and English • Must possess a valid driver’s license and good driving record • Must be authorized to work in the country without sponsorship

🏖️ Benefits

• Professional development opportunities • After-hours support for urgent service work • Coverage for travel expenses related to work • Company vehicle provided (if applicable)