Regional Performance Manager

Job not on LinkedIn

🔥 12 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

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Logo of Activate Group Limited

Activate Group Limited

501 - 1000 employees

Founded 2015

🚘 Automotive

🏭 Manufacturing

🛡️ Insurance

Automotive • Manufacturing • Insurance

Activate Group Limited is a technology-driven accident management service provider that partners with major insurers and fleet operators in the UK. The company focuses on delivering efficient, cost-effective claims and repair journeys, handling everything from first notification of loss (FNOL) to repair management and vehicle recovery. With a commitment to optimizing claims processes through technology and an extensive repair network, Activate Group aims to reduce downtime and manage costs for its clients across personal and commercial lines.

📋 Description

• Support and implement the client’s strategic programme objectives within the region • Ensure all Programme KPIs are achieved across allocated Bodyshops and Dealers • Identify opportunities to improve business performance, increase repair volume, and enhance profitability • Coach Bodyshops on creating and delivering effective Business Improvement Plans • Ensure Bodyshops report accurately from their BMS and monitor data quality and completeness • Interpret key performance data, including K2K, average repair cost, and parts usage • Support Bodyshops in estimate optimisation • Produce monthly regional reports and use insights to plan and deliver targeted improvement activity • Conduct regular Performance Review meetings with Dealers and Bodyshops • Carry out vehicle inspections and standards audits • Manage audit performance to ensure Audit First-Time Pass Rate targets are met • Complete visit reports and action plans within the Bodyshop portal • Promote manufacturer programmes, including Preferred Supplier, Accident Management, Total Loss Avoidance, and Insurance Products • Review customer satisfaction results and ensure negative feedback is addressed • Support Bodyshops in maintaining ADAS calibration capability and compliance • Monitor compliance with approved paint and refinish standards, product usage, and environmental VOC regulations • Manage and nurture relationships with a defined group of Bodyshops to maximise compliance, repair volumes, parts sales, and profitability

🎯 Requirements

• Extensive knowledge of the automotive and collision repair sectors • Strong automotive commercial awareness; Aftersales and Dealer experience advantageous • High analytical capability with the ability to interpret data, identify trends, and generate actionable insights • Excellent interpersonal, communication, and presentation skills, supported by strong numeracy and literacy • Highly self-motivated, organised, flexible, and able to use initiative • Proven ability to meet agreed targets within strict deadlines • Strong written, verbal, and listening skills • Excellent IT proficiency, including advanced skills in MS Excel, Word, and PowerPoint • Strong understanding and practical knowledge of Bodyshop Management Systems • Working knowledge of paint and refinish processes, manufacturer approval standards, and ADAS calibration requirements • Resourceful and proactive approach to problem-solving • Excellent time-management and organisational discipline • Strong team player with the ability to collaborate effectively with both technical and non-technical audiences • Competent negotiator with the ability to influence at all levels • Full UK Driving Licence • Recognised body and paint industry qualification (e.g., IMI or ATA accreditation) desirable

🏖️ Benefits

• 33 days holiday, including bank holidays • Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups • Enhanced maternity, paternity, adoption and shared parental pay • Life assurance at three times your basic salary • Free breakfasts and fresh fruit • A birthday surprise for everyone • Regular feedback and career planning • Team events and company-wide celebrations • Supportive culture and tools to do your best work

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