Growth Product Manager, CS Team

🕒 September 7

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

👻 Ghost score 24%

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Logo of Adapty.io

Adapty.io

51 - 200 employees

Founded 2020

☁️ SaaS

🤝 B2B

💰 $2M Seed Round - Adapty on 2022-03

SaaS • B2B

Adapty is a revenue management platform for in-app purchases and mobile subscriptions. It provides developer SDKs (iOS, Android, React Native, Flutter, Unity, etc. ), a no-code paywall and flow builder, A/B testing, revenue and LTV analytics, refund reduction tools, integrations with analytics and payment systems, and web-to-app funnels. Adapty helps developers, marketers, and app owners integrate and manage subscriptions quickly without server code, optimize paywalls and pricing, run experiments, and sync purchase events to other services. It targets indie apps, startups, publishers, and enterprises and emphasizes high reliability, SOC2-level security, and customer support.

📋 Description

• Own a portfolio of 30–40 clients as the main point of contact, accountable for retention, health, and growth • Onboard new clients after Sales handoff, guide integration, help build their first funnel and paywall, and launch campaigns • Audit client usage of Adapty, identify underused features, drive adoption, and act on at-risk accounts before renewal concerns • Run paywall and user acquisition analyses and recommend concrete A/B tests to increase subscription revenue • Identify expansion opportunities across the product line and own cross-sell deals through close • Gather and relay customer feedback, bugs, and feature requests to the product team and follow up on critical issues • Answer detailed technical questions and support complex use cases • Serve as a growth partner for mobile apps by analyzing funnels from ad click to purchase and recommending improvements to paywalls, pricing, and A/B tests

🎯 Requirements

• Hands-on experience with in-app subscriptions • Full-cycle mobile growth background, ideally including user acquisition, funnel optimization, monetization, and A/B testing • Fluent English, written and spoken • Comfortable with sales, commercial conversations, expansion, and closing • Sharp mind and strong communication • Independent and proactive; able to own accounts and numbers • Nice to have: experience at a SaaS company in the mobile industry • Nice to have: working knowledge of Amplitude, Meta Ads, and creative testing • Nice to have: measurable account expansion or upsell track record in a previous CS role • Nice to have: familiarity with support/CRM tools

🏖️ Benefits

• Exceptional compensation directly tied to your results • Flexible remote work • Option to work onsite in Belgrade or London offices • Language learning • Sports • Health insurance • Laptop coverage

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