Customer Success Account Manager

Job not on LinkedIn

November 21

Apply Now
Logo of Adobe

Adobe

Software • Digital Marketing • Creative Services

Adobe is a leading software company specializing in creative and digital marketing solutions. It offers a wide range of creative apps and services, including industry-standard tools like Photoshop, Illustrator, and Premiere Pro as part of its Adobe Creative Cloud suite. Adobe also provides business solutions such as the Adobe Experience Cloud, which includes marketing automation, analytics, and content management. With a focus on enhancing customer experiences through generative AI and digital asset management, Adobe serves industries like Financial Services, Retail, Media & Entertainment, and more. Adobe is also well-known for its PDF and e-signature solutions, such as Adobe Acrobat and Acrobat Sign, catering to both individuals and businesses.

10,000+ employees

Founded 1982

📋 Description

• Drive Greenfield Acquisition • Lead sales of our specially curated India-market SKU to new SMB customers, and expand deals with other Adobe Digital Media solutions. • Build deep product expertise to confidently convey Adobe’s business value in customer conversations. • Prospect new accounts via calls, email, and social channels; prioritize high-propensity buyers. • Consistently meet or exceed quarterly sales quotas by executing high-volume, high-quality sales activities. • Use Adobe systems and external tools (LinkedIn, ZoomInfo) to understand customer needs and tailor outreach. • Follow up promptly on Marketing Qualified Leads (MQLs) and collaborate with Marketing on demand generation. • Keep CRM data accurate, update opportunity stages, and provide regular pipeline reports. • Conduct basic product demonstrations and involve product specialists to maximize deal value.

🎯 Requirements

• Graduation (Bachelor’s degree) required. • 2+ years in IT/software or SaaS sales—inside sales and India SMB experience highly valued. • Familiarity with consultative selling, CRM tools, and basic sales methodologies (BANT, objection handling) a plus. • Proven success in aggressive prospecting and outreach roles. • Willingness to try new strategies and approaches. • Ability to build trust via clear, professional communication across phone, email, and video. • Strong cold-calling skills. • Use insights and analytics to refine sales strategy and pitch. • Handle multiple tasks, learn quickly, and navigate digital tools efficiently. • Attention to detail, disciplined documentation, and strong follow-through. • Stay focused and productive while working independently. • Quickly grasp and articulate Adobe solutions’ business value.

🏖️ Benefits

• Be part of a team transforming digital sales through data, innovation, and a customer-first mindset • Take ownership, win new business, and help shape Adobe’s growth story in India

Apply Now

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