Client Engagement Manager

🕒 May 15

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Advarra

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1983

☁️ SaaS

💊 Pharmaceuticals

SaaS • Pharmaceuticals

Advarra is a provider of integrated regulatory oversight and clinical trial technology, combining independent IRB review and compliance services with enterprise SaaS platforms (including Braid, OnCore, Clinical Conductor, eReg, and eSource). The company delivers operational intelligence, AI-powered protocol design and automation, site collaboration, study startup and enrollment tools, and strategic enablement services to sponsors, CROs, research sites, and institutions to improve efficiency, compliance, and patient safety across the clinical trial lifecycle.

📋 Description

• Serve as primary relationship owner for assigned client accounts (post-sale) • Build trusted relationships with Quality, Regulatory, and Operational stakeholders • Lead regular business reviews, governance meetings, and communication cadences • Lead client onboarding and successful adoption of Advarra’s compliance intelligence software • Help clients understand outputs, findings, trends, and risk indicators • Guide clients in prioritizing actions to improve compliance posture and readiness • Identify when specialized GxP expertise is required and engage internal SMEs • Act as a strategic connector between client needs and internal capabilities • Identify risks, expansion opportunities and unmet client needs • Support renewals and expansion opportunities with Commercial teams • Maintain visibility into account strategy, progress, and risks

🎯 Requirements

• BS in Business or relevant degree or equivalent combination of education and experience • 8+ years of experience in consulting, quality and/or regulatory services or functions • 5+ experience supporting pharmaceutical, biotech, medical device, CRO, or other regulated life science clients • Proven ability to manage complex client relationships and influence senior stakeholders • Strong communication, presentation, and stakeholder management skills • Demonstrated ability to lead cross-functional coordination and manage competing priorities • Strong consultative, analytical, and problem-solving skills

🏖️ Benefits

• Health coverage • Paid holidays • Variable bonus