Client Integration Lead

Job not on LinkedIn

🔥 5 minutes ago

🇪🇺 Europe – Remote

⏰ Full Time

🟠 Senior

🚀 Onboarding Specialist

👻 Ghost score 10%

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Aiphoria

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

💼 Consulting

📦 Logistics

📣 Marketing

💰 $34M Series A - Aiphoria on 2025-07

Consulting • Logistics • Marketing

Aiphoria is a provider of AI-driven virtual employees and a proprietary platform that automates multi-channel customer-facing and back-office tasks. Its Aiphoria Pros are multilingual, multi-modal agents (voice, chat, email, calls) that handle support, sales, collections, legal, HR and marketing workflows for enterprise customers in industries such as banking, telecom and e‑commerce. The company offers cloud and on‑prem deployments, analytics and open-architecture integrations to reduce human labor, improve response times and boost customer satisfaction.

📋 Description

• Integrate with client banking systems via FastAPI/Python Integration Layer. • Troubleshoot platform interactions, SIP/VoIP systems, gRPC services, and production latency issues. • Deploy and configure platform components via Kubernetes/Helm. • Analyze logs, debug incidents, and remove technical blockers on the client side. • Leverage tools, scripts, and technical resources to troubleshoot integrations and ensure successful platform performance. • Own end-to-end integration into client infrastructure. • Coordinate deployments, upgrades, and release planning. • Manage client expectations and escalations. • Work directly with client DevOps/IT teams. • Lead architecture selection for new pilots and cluster setup.

🎯 Requirements

• Client integration experience — ownership of end-to-end integrations of software products into external client infrastructure, including coordination with client IT teams, managing deployment expectations, and navigating complex implementation challenges. • Modern technical stack familiarity — ability to work across Python, Node.js, Go, and Bash/CI/CD, including reading unfamiliar codebases, troubleshooting issues, and building lightweight scripts or services when needed. • Hands-on experience building or integrating production-grade gRPC/REST APIs, with understanding of common failure points and debugging approaches. • SIP/VoIP knowledge; hands-on experience is a plus, with ability to ramp up quickly in real-world environments. • Solid understanding of distributed systems, microservices, backend architectures, inter-service communication patterns, latency, and system failure. • Ability to independently drive projects forward, proactively identify blockers, communicate clearly, and make sound decisions without constant oversight. • Confident English communication skills — Upper-Intermediate level or higher. • Kubernetes/Docker experience in production environments; Helm familiarity is a plus. • ML/AI pipeline familiarity, including inference servers, ASR/TTS systems, or adjacent machine learning infrastructure and workflows. • Banking/fintech industry exposure and familiarity with security, compliance, and enterprise decision-making processes.

🏖️ Benefits

• Health insurance stipend – we provide a monthly allowance to help cover your individual health plan. • Rapid career progression, facilitated by our team of seasoned senior professionals who hail from prestigious, industry-leading companies. • Cutting-edge technologies, including Computer Vision, Speech Technologies, Natural Language Understanding, Generative AI incl. LLM and Diffusion models. • Secure workspace with a true start-up culture.