Director, Enterprise IT

Job not on LinkedIn

🔥 45 minutes ago

🌐 United Kingdom, Spain – Remote

🇬🇧 United Kingdom – Remote 🇪🇸 Spain – Remote

💵 £95.2k - £142.8k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 8%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Airalo

WebsiteLinkedInAll Job Openings

51 - 200 employees

📡 Telecommunications

✈️ Travel

Telecommunications • Technology • Travel

Airalo is the world's first eSIM store that provides digital SIM cards (eSIMs) to travelers in over 200 countries and regions globally. The company offers an innovative solution to avoid high roaming charges by allowing users to purchase and activate eSIMs via its app, ensuring instant connectivity without the need for physical SIM cards. Airalo caters to various travelers by providing local, regional, and global eSIMs with transparent, prepaid pricing plans, supported by 24/7 customer service. The platform also supports partnership through APIs and offers incentives such as referral credits. Airalo represents a modern approach to global mobile connectivity, making it an essential tool for frequent travelers.

📋 Description

• Lead the IT Operations team and its lead, setting priorities and service levels • Own service desk performance, request and incident handling, and team member satisfaction • Own endpoint and device management, OS and software update policy • Own identity, SSO, access provisioning and offboarding, and automate joiner, mover and leaver processes • Act as accountable owner of the ERP platform, including configuration, workflow design and maintenance • Lead ERP vendor selection, if required, with stakeholders • Own ERP configuration for financial consolidation, budgeting, forecasting, master data and integrations • Manage the ERP implementation partner or systems integrator against scope, quality, timeline and budget • Establish ERP change control, testing, release and post-go-live support processes • Document system configuration, data flows and integration points • Own IT general controls, segregation of duties, monitoring and audit evidence • Own disaster recovery, backup and resilience for corporate systems • Partner with Security on access policy, device trust and approved or blocked software • Partner with the Data team on platforms, integrations and access controls • Set the approach to AI tools across corporate functions, including access and safe-use guardrails • Build the Enterprise Applications team by defining roles and hiring and developing leads • Define the roadmap and Buy/Hold/Sell decisions for additional corporate technology • Own vendor, licence and SaaS renewal management, tool consolidation, budget and headcount planning • Lead the transition from function-owned tools to centrally governed systems • Advise leadership on application strategy, cost and risk

🎯 Requirements

• Senior leadership of an IT or enterprise applications function in a scaling business, including managing managers • Led an ERP implementation from the owner’s side, including managing a systems integrator • Owned a business system end to end, including configuration, support and continuous improvement • Experience running IT operations, including service desk, endpoint and MDM, identity and SSO, in a SaaS-first estate • Experience building and operating IT controls, including ITGC, SoD and audit, in a finance-critical environment • Experience leading organisational change and moving functions to shared ownership models • Comfortable setting up processes, documentation and governance from scratch • Strong stakeholder management with finance, operations and other business functions • Strong commercial and vendor management skills • Strong communication skills translating technical configuration detail into business outcomes • Pragmatic approach to balancing compliance with team member experience • Hands-on experience configuring and administering a major ERP platform such as SAP, NetSuite, Dynamics 365 or Oracle is nice to have • Experience with ERP vendor selection processes is nice to have • Experience in ISO 27001, SOC 2 Type 2 or SOX environments is nice to have • Exposure to HRIS, CRM, collaboration, identity and access management applications is nice to have • Experience building or growing a small technology team is nice to have • Experience deploying AI tooling across corporate functions is nice to have • Experience leading remote or distributed teams is nice to have • Experience in a private equity-backed, high-growth or newly scaling business is nice to have

🏖️ Benefits

• Fully remote work • Full-time, permanent employment • UK employment setup • Spain: contrato indefinido via Deel, the employer of record • Salary range adjusted to local market rates and cost of living • Opportunity to discuss the specific salary range with the Talent team • Work-life balance • Stability and flexibility • Professional growth and opportunities to take on new challenges • Equal-opportunity employer and reasonable accommodations throughout the interview process