Senior Growth Strategy – Operations Manager

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Airalo

51 - 200 employees

📡 Telecommunications

Telecommunications • Technology • Travel

Airalo is the world's first eSIM store that provides digital SIM cards (eSIMs) to travelers in over 200 countries and regions globally. The company offers an innovative solution to avoid high roaming charges by allowing users to purchase and activate eSIMs via its app, ensuring instant connectivity without the need for physical SIM cards. Airalo caters to various travelers by providing local, regional, and global eSIMs with transparent, prepaid pricing plans, supported by 24/7 customer service. The platform also supports partnership through APIs and offers incentives such as referral credits. Airalo represents a modern approach to global mobile connectivity, making it an essential tool for frequent travelers.

📋 Description

• Collaborate closely with the Growth organization to define and optimize acquisition, conversion, and retention targets across regions and channels. • Operate as a central, region agnostic capital allocator within Growth — ensuring time, budget, and effort are deployed toward the highest incremental impact opportunities. • Act as a key partner to Growth leadership, turning complex data into clear trade off decisions, pressure testing assumptions, and helping determine where the next dollar and the next hour should be invested. • Own Growth’s forecasting and planning processes, ensuring regional and central teams are aligned on targets, assumptions, and trade offs. • Run the operating cadence for Growth, steward the business inputs, scenario frameworks, and planning logic layered on top of Data’s forecasting model. • Translate performance insights into cross regional and cross channel allocation decisions that improve incremental growth and capital efficiency — operating within the financial guardrails set by our Finance team.

🎯 Requirements

• 9+ years in Growth Strategy, BizOps, FP&A, Management Consulting, Strategy & Operations, or similar analytical roles. • Demonstrated experience owning planning cycles and influencing capital allocation decisions at a multi-market or global level. • Demonstrated ability to maintain forecasting models (Excel/Sheets) and run scenario planning, CAC/LTV experience, pacing, and ROI logic. • Strong analytical proficiency: Excel (advanced), and comfort working with SQL and modern BI tools (Looker, Lightdash, Tableau). Experience with MMM models a plus. • Clear experience turning data into recommendations — not just reporting results, but synthesizing insights into “what we do next.” • Ability to challenge assumptions, pressure-test inputs, and navigate ambiguous or incomplete data. • Experience working cross-functionally with channel leads, PMs, and Data teams; strong communication skills with senior stakeholders. • Comfort managing complex, deadline-driven projects, prioritizing across markets, and driving alignment among multiple teams. • A proactive, structured problem-solver who can pick up unclear problems, untangle them, and deliver clarity with minimal guidance.

🏖️ Benefits

• Health Insurance • work-from-anywhere stipend • annual wellness & learning credits • annual all-expenses-paid company retreat in a gorgeous destination & other benefits

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