HR Tech, Automation

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Alan

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Healthcare Insurance • Fintech • SaaS

Alan is a digital health insurance company offering a transparent and efficient health insurance experience. It distinguishes itself by providing fair prices, lightning-fast reimbursements, exceptional customer care, and easy administration through a 100% digital app. Alan boasts a +69 Net Promoter Score, indicating high member satisfaction, and aims to expand its successful model to Canada. With over 650,000 members and a streamlined administration process, Alan focuses on making health insurance simple and accessible. Their digital platform ensures members and administrators have a seamless experience, with quick claim reimbursements and transparent pricing policies. Alan is committed to redefining health insurance by being a preventer, insurer, and caregiver every day.

501 - 1000 employees

Founded 2016

⚕️ Healthcare Insurance

💳 Fintech

☁️ SaaS

📋 Description

• Your goal is to decouple the Unit's output from its headcount. • You will re-architect our legacy processes (like onboarding) into scalable automated systems. • Drive the adoption of AI agents, and own the strategic modeling of our Compensation policies. • Process Architecture & Automation: Onboarding Revamp: Redesign the offer-to-onboarding workflow. Move us away from manual checklists to a fully automated "Zero-Touch" flow (Ashby → HRIS → Slack → IT) using low-code tools (ActivePieces). • Low-Code Factory: Identify manual toil across the team and ship API-based automations to remove it. • Compensation Strategy: Grid Evolution: Own the strategic modeling for our Salary Grids. You run competitiveness checks against the market and propose evolutions to our compensation philosophy. • AI & Knowledge Operations: Lead the creation and maintenance of internal AI agents (using Dust) to answer repetitive employee queries (e.g., "How do I expense lunch?"). • Talent Automation: Deploy AI enhancements for the recruiting team (auto-dispatching, screening filters) to increase hiring velocity.

🎯 Requirements

• For this opportunity, we are aiming to hire within the B1-C1 level range. • Product/Engineering Mindset: You think in "flows," "edge cases," and "systems," not just tasks. You can deconstruct a messy human process and rebuild it. • Automation Fluency: Demonstrated expertise with low-code platforms (ActivePieces, Make, Zapier) and API connectors. • Strategic Modeling: You are comfortable handling sensitive, high-stakes topics like Compensation Strategy and can model financial impacts. • AI Pragmatism: You understand how to prompt LLMs for reliable business outputs and focus on *adoption*, ensuring the team actually uses what you build.

🏖️ Benefits

• Fair rewards. Generous equity packages complement your base salary, *for permanent contracts only.* • Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. • All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. • Flexible vacation policy and flexible working hours. Organize your time as you wish. • Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country* (permanent contracts only).* • Transport. Country-specific commuter benefits. • Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. • Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. • Parental leave. Extended parental leave for all new parents, *for permanent contracts only.*