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Strategic Account Executive, Expansion & Renewals

đź•’ September 2

🇺🇸 United States – Remote

đź’µ $296k - $320k / year

⏰ Full Time

đźź  Senior

đź”´ Lead

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

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Logo of Algolia

Algolia

201 - 500 employees

Founded 2012

đź’Ľ Consulting

📣 Marketing

📦 Logistics

đź’° $150M Series D on 2021-07

Consulting • Marketing • Logistics

Algolia is an innovative company specializing in AI-powered search solutions. Offering a comprehensive suite of tools, including AI Search, AI Browse, and AI Recommendations, Algolia helps businesses enhance their customer experiences through powerful search capabilities. Their platform supports a vast range of integrations such as Shopify, Salesforce Commerce Cloud, and Adobe Commerce, making it easy for businesses to implement and manage custom search functionalities efficiently. Algolia is known for its fast, scalable search engine, capable of handling over 1. 7 trillion queries annually, and provides extensive analytical insights and user interface components tailored for specific customer journeys.

đź“‹ Description

• Own a portfolio of approximately 60 strategic, named accounts • Lead commercial conversations including contract negotiations, renewals, and expansion opportunities • Own renewal discussions and account strategy • Monitor usage signals, identify account risks, and develop mitigation strategies • Work with CSMs and Solutions Engineers to assess account trajectory and flag concerns • Identify expansion opportunities across customer divisions and business units • Navigate legal, finance, and deal desk processes to advance contracts and renewals • Collaborate with the Strategic New Business AE on expansion deals in an overlay structure • Build repeatable, scalable processes and playbooks in an ambiguous environment • Maintain concurrent renewals and expansions without slippage • Research accounts before customer conversations • Ramp quickly on complex technical products and modern web and AI-native platforms • Translate between business and technical stakeholders • Turn around at-risk renewals through stakeholder management and strategic problem-solving

🎯 Requirements

• 7+ years of B2B SaaS sales or account management with direct ownership of renewals and expansion • 3+ years managing and closing multi-million dollar deals • Proven ability to negotiate commercial contracts with customers and internal stakeholders (legal, finance, deal desk) • Experience selling SaaS, APIs, or developer-focused products; conceptual understanding of APIs • Conceptual fluency with the AI landscape • Success in complex, consultative enterprise sales with matrixed decision-making structures • Highly organized with systems to track large concurrent pipelines of renewals and expansions • Strong cross-functional collaboration with CSMs, Solutions Engineers, and internal teams • Background in startup or high-growth environments; ability to navigate ambiguity independently • Direct sales experience with search, commerce, eCommerce, or technical products sold to technical buyers (nice to have) • Background selling usage-based or consumption-based SaaS (nice to have) • Experience at system integrators in the search space (nice to have) • Track record breaking into divisions or subsidiaries within existing accounts (nice to have)

🏖️ Benefits

• Flexible workplace model emphasizing autonomy and output over physical location • Option to work remotely as a fully remote or hybrid-remote employee, within the specified country • Global presence with offices in Paris, NYC, London, Sydney, and Bucharest • Inclusive workplace with diversity, respect, and support • No discrimination based on protected characteristics

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