Senior Technical Solutions Analyst

🕒 4 days ago

🌽 Illinois, Kentucky, +1 more states – Remote

🌽 Illinois – Remote 🐎 Kentucky – Remote 🏈 Ohio – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Allegion

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2013

🏭 Manufacturing

🔐 Security

🔧 Hardware

💰 Post-IPO Debt on 2022-06

Manufacturing • Security • Hardware

Allegion is a company specializing in security solutions, focusing on security around the door and adjacent areas. They produce a wide range of products from mechanical locks to advanced biometric scanning devices, providing integrated and simple security solutions. Allegion aims to redefine security through innovative technology, ensuring safety wherever customers may be.

📋 Description

• Serve as a strategic technology partner to Americas back-office business stakeholders • Translate business objectives and production support requirements into solution direction and actionable plans • Own and evolve ERP sustaining and support strategy across core modules, integrations, middleware, and patches • Lead incident, problem, and change management for back-office systems • Identify and resolve system inefficiencies, recurring incidents, and technical debt • Establish intake, prioritization, and governance processes for sustaining initiatives • Evaluate ERP features, automation, AI capabilities, and external/custom tools • Lead proofs of concept and pilot efforts for sustaining tools and automation • Plan testing, user acceptance, cutover/readiness, adoption, and change coordination for releases and patches • Coordinate cross-functional work across Platform Delivery, Enterprise Architecture, Security, Data, DevOps/Infrastructure, Procurement, and business process owners • Support vendor evaluations, contracts, renewals, escalations, and ERP managed service provider alignment • Support M&A and carve-in/carve-out planning by assessing ERP, process, master data, and integration impacts • Produce executive communications and reporting on technical tradeoffs, risks, incident trends, prioritization, and business impact

🎯 Requirements

• 5+ years of experience in ERP support, enterprise platforms, business solutions, product or program leadership, or related roles supporting core back-office systems and operational processes • Hands-on experience with major ERP platforms such as Microsoft D365 F&O, Microsoft Dynamics AX2012, or Oracle 11i • Experience with integration technologies including middleware, APIs, and EDI • Strong understanding of Finance, Supply Chain, Manufacturing, Procurement, and Warehouse operations and their mapping to ERP configuration, master data, and integrations • Experience establishing governance, prioritization, intake, and incident/problem/change support practices • Experience with ServiceNow, monitoring, SLAs, on-call processes, RCA, and post-incident remediation tracking • Knowledge of ERP data concepts including master data management, interfaces, data quality, and reconciliation • Comfort working with SQL and data teams to investigate issues • Familiarity with SOX, data security, compliance, and audit requirements • Strong stakeholder management and communication skills • Strong systems thinking, problem-solving, and decision-making skills • Ability to quickly understand new operational domains and apply technology to improve processes and outcomes • Ability to operate as a high-impact individual contributor and mentor others over time • Must be legally authorized to be employed in the United States • Company does not intend to provide sponsorship for employment visa status

🏖️ Benefits

• Generous paid time off • Health, dental and vision insurance coverage • Unlimited Paid Time Off • 401K plan with a 6% company match and no vesting period • Health Savings Accounts • Flexible Spending Accounts for healthcare and dependent daycare expenses • Short-Term and Long-Term Disability Insurance paid for by Allegion • Term life insurance with option to purchase supplemental coverage • Tuition Reimbursement • Voluntary Wellness Program with up to $2,000 in rewards • Employee Discounts through Perks at Work • Community involvement and opportunities to give back • CliftonStrengths assessment & coaching • Professional development investment • Work-life balance • Flexible remote work arrangement