Roadside Technician

Job not on LinkedIn

🕒 July 27

🇬🇧 United Kingdom – Remote

💵 £41.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 24%

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Logo of Allianz

Allianz

10,000+ employees

🛡️ Insurance

💸 Finance

💰 $85M Post-IPO Equity - Allianz on 2018-04

Insurance • Finance

Allianz is a global financial services company founded in 1890 that provides insurance and asset management solutions to individuals and organizations across more than 70 countries. The company employs actuaries, advisors, underwriters, lawyers, marketers, and technology specialists, and emphasizes digital transformation and AI skills across roles. Allianz promotes workplace inclusion, privacy-conscious hiring practices, financial education through programs like Allianz School For Life, and engages in sponsorship and recognition programs such as partnerships with the Olympic & Paralympic movements and various workplace and training awards.

📋 Description

• Attend roadside assistance calls and assess situations at the scene • Diagnose vehicle faults using modern diagnostic tools • Repair vehicles at the scene wherever safe and possible • Make safety-led decisions on repair versus recovery • Arrange professional recovery and dealer workshop attention when required • Own each job end-to-end and communicate clearly with customers • Set expectations and provide reassurance during roadside incidents • Operate and maintain a fully equipped van • Manage tools and parts • Follow safety procedures and keep accurate notes in company systems • Meet service, safety and quality standards • Work efficiently toward achievable targets • Use AI, machine learning, data analytics and cloud-based tools responsibly and in line with data governance, security and ethical-use standards

🎯 Requirements

• Proven experience as a vehicle or roadside technician able to work independently at the scene • Strong diagnostic and fault-finding skills with modern equipment • Confident, calm customer communication • Comfortable using IT, mobile apps and diagnostic software • Full UK driving licence • Confidence driving a fully equipped van • Relevant technical qualifications, such as a manufacturer apprenticeship or equivalent City & Guilds Parts I & II, NVQ/B-Tech diploma • Existing EV credentials are welcome; candidates without them will complete EV Level 3 IMI Accredited and ATA Level 3 roadside diagnostics training • Flexibility to work rotating shifts between 7am and 10pm, including some weekends and Bank Holidays • Ability to travel across Plymouth or Belfast and surrounding areas

🏖️ Benefits

• £8,000 bonus, plus a guaranteed additional £3,000 bonus in your first 12 months • Realistic OTE of £55,000; top performers earn north of £60,000 • No overnight or 12-hour shifts • Paid overtime • Bank Holiday supplement and a day off in lieu • Private medical cover • Pension contributions up to 6.5% • Wide range of discounts and benefits • Ongoing training, including EV Level 3 IMI Accredited and ATA Level 3 roadside diagnostics • Alternating start times (7am/11am) • Two weekends off per month • Rota set 12 months in advance • Competitive annual leave • Discounts on Allianz products • Vouchers and discounts for high street and online retailers • Annual Flu vaccination • Annual Eye Care vouchers • Discounted travel, pet, musical, home and car insurance • Roadside Assistance free after 6 months’ probation • Up to three paid days for Corporate Social Responsibility • Employee Assistance Programme available from day one • Confidential 24/7 helpline and app with life, money and wellbeing resources • Mental wellbeing support, debt advice and legal advice

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