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Commercial Executive

Job not on LinkedIn

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

👔 Executive

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Allica Bank's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Allica Bank

Allica Bank

501 - 1000 employees

Founded 2019

🏦 Banking

🤝 B2B

💳 Fintech

Banking • B2B • Fintech

Allica Bank is a UK business bank focused on serving established small and medium-sized enterprises (SMEs) and professional services firms. It offers business current accounts, linked savings pots, and a range of lending products including commercial mortgages, asset finance, growth finance, bridging finance, overdrafts and invoice finance. Allica emphasizes relationship-led service with dedicated UK-based relationship managers, digital money-management tools and accounting integrations, and notes FSCS protection for eligible deposits; its deposit products are regulated by the PRA and FCA.

📋 Description

• Make outbound calls to existing and previous customers and conduct discovery conversations about funding needs • Record every call outcome in HubSpot • Maintain a consistent follow-up routine • Collect bank statements, Open Banking connections and other underwriting documents • Pass complete applications to Underwriting with relevant context • Explain loan terms, pricing, arrangement fees and personal guarantees accurately • Escalate questions to Risk or Compliance when appropriate • Support customers through offers, KYC refresh, legal documents and direct debit setup until funding • Handle declines and uninterested customers sensitively, referring customers elsewhere only with consent • Run outreach campaigns via email, statement emails, SMS, WhatsApp and LinkedIn • Work with Data on campaign audiences and review results • Keep the CRM accurate, tidy and consistent, including rejection and non-progression reasons • Provide weekly reports on calls, conversations, applications, offers and funded loans • Flag what is and is not working • Work with Risk, Legal and Data to progress applications and serve customers • Comply with mandatory policies and operational procedures to maintain internal controls

🎯 Requirements

• 1-3 years of experience in a commercial business development or relationship role, ideally in lending, finance or fintech • Confident and credible on the phone with small business owners and directors, and comfortable making a high volume of calls • Clear, accurate written communication, and the discipline to follow up and keep records up to date • Strong numerical ability, with the confidence to work with loan amounts, interest rates, terms, repayments and fees • Organised, self-directed and able to manage a busy pipeline of customers at different stages • Honest and careful about what can and cannot be promised to a customer, in a regulated environment • Knowledge of SME lending, including unsecured loans, personal guarantees or government-backed schemes • Experience with a CRM such as HubSpot, and with email or SMS campaign tools • Familiarity with Open Banking, KYC and credit underwriting processes • Experience of working with brokers or introducers • Applicants must reside in the UK • Must already reside in the UK in most cases for sponsorship purposes

🏖️ Benefits

• Full onboarding support and continued development opportunities • Options for flexible working • Regular social activities • Pension contributions • Discretionary bonus scheme • Private health cover • Life assurance • Family friendly policies including enhanced Maternity & Paternity leave

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