Enterprise Client Executive – Health Plans

🕒 May 13

🇺🇸 United States – Remote

💵 $165k - $185k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💼 Account Executive

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Alma

WebsiteLinkedInAll Job Openings

51 - 200 employees

At Alma, we’re making it easier for consumers to access high-quality, affordable mental health care by supporting providers in building thriving private practices. We believe that when therapists have better resources, they’re able to provide better care to their clients. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Our consumer experience is designed to empower people in their search for mental health care, offering multiple pathways and individualized support, if and when someone needs it. We’ve raised $90.5M from incredible investors like Insight Partners, Tusk, Primary, Optum Ventures, and First Round and were named one of Fast Company’s Most Innovative Companies in Health in 2020.

📋 Description

• Serve as the senior leader and strategic business partner for some of Alma’s largest health plan partnerships. • Develop collaborative working relationships with external health plan executives across network, clinical, product, sales and marketing to identify and capitalize on high-impact growth opportunities, ensuring strategic alignment and mutual success. • Spearhead the development and execution of strategic plans to exceed growth and retention targets for each health plan partnership. • Consistently demonstrate Alma’s value proposition and link to the health plan’s defined success metrics. Ensure regular business review meetings are conducted with health plan senior leaders • Track the performance of partnerships, measure impact, and continuously optimize partnership strategies based on identified trends or areas of opportunity. • Work closely with internal teams, including Client Success, Product, Marketing, Analytics, Legal, and Operations, to ensure the successful execution of partnership initiatives and integration with existing programs or services. • Assess the competitive environment and develop retention and sales strategies to capitalize on market opportunities and drive a competitive advantage. • Lead all new initiatives required to evolve the health plan’s programs, negotiate resources, and guide the cross-functional team implementing agreed upon program innovations. • Lead partnership presentations related to strategic planning, monthly/quarterly business results, and program evolution. • Be the voice of the customer internally to advocate for needs and drive process improvement.

🎯 Requirements

• 10+ years of experience in sales, partnerships, or strategic account management within healthcare or healthcare-adjacent industries where health plans are key partners (e.g., digital health, benefits platforms, population health, pharmacy services, provider networks) • Extensive experience managing and expanding relationships with national and regional health plans • Proven ability to influence executives and key business stakeholders • Experience in upselling and retaining customers to drive additional revenue (recurring and variable) • Ability to build strong relationships and effectively resolve disputes and business challenges with internal and external stakeholders • Demonstrated skills in conflict management and negotiation • Ability to remain calm under pressure and work collaboratively across various constituents (internal and external) to determine the best course of action • Excellent communication and presentation skills, both written and verbal • Analytical mindset with the ability to make data-driven decisions • Strong business acumen • Excellent critical thinking, deductive reasoning, and decision-making skills • Exceptional project management skills and organization • Innate ability to thrive in fast-paced environments • Passionate about Alma’s mission of making mental healthcare more accessible.

🏖️ Benefits

• We’re a remote-first company • Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans • 401K plan (ADP) • Lifestyle Spending Account for health, wellness, and family care • Monthly co-working space membership stipend • Monthly work-from-home stipend • Financial wellness benefits through Northstar • Pet discount program through United Pet Care • Financial perks and rewards through PerkSpot • EAP access through Aetna • One-time home office stipend to set up your home office • Inclusive family and medical leave plans • 12 paid holidays and 1 Alma Give Back Day • Flexible PTO