Account Manager, Digital Asset Solutions

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September 18

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AlphaPoint

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Finance • Fintech • Crypto

AlphaPoint is a technology company that provides institutional-grade, white label digital asset infrastructure aimed at powering the next generation of financial marketplaces, payment networks, and banking. Its solutions enable secure and scalable digital asset exchanges and brokerages through a comprehensive trading platform suitable for both enterprise and entrepreneurial use. AlphaPoint offers a variety of products including exchange software, digital wallet ecosystems, brokerage platforms, automated market making software, and payment card solutions. The company also provides expert advisory and implementation services for digital asset integration, supporting the global demand for innovative financial products and services.

51 - 200 employees

Founded 2013

💸 Finance

💳 Fintech

₿ Crypto

📋 Description

• Serve as the face of the company for assigned clients, ensuring they achieve maximum value from our products • Build deep, trusted relationships with exchanges, brokerages, and fintechs • Manage, escalate, and drive satisfactory resolution of clients’ needs and demands within scope of expectations • Work with customer support, technical operations, product management, development and engineering teams to determine client requirements and provide communication to all parties • Provide technology or product updates to clients on an as needed basis • Participate in the creation of new processes and tools to support a fast-growing business • Incorporate requirements from external parties and assess impact on project timetables and deliverables • Ensure client issues are tracked and delivered on within appropriate deadlines

🎯 Requirements

• At least 5 years of experience as an Account Manager • Must have experience in the Crypto/Web3/Blockchain industry • Experience working with trading or post-trading, payment, or financial processing products • Experience with emerging blockchain technologies • Passionate about the blockchain and Crypto space • Knowledge of Financial Technology • Possess strong business judgment, influencing skills, leadership and communication abilities • Be a self-starter that can work autonomously, take initiative and goal-oriented

🏖️ Benefits

• Competitive salary • Unlimited Vacation • Brex company credit card • Computer equipment and workplace furniture to suit your needs • Great colleagues and an inspiring startup environment with colleagues internationally