AlphaSense
1001 - 5000 employees
Founded 2011
🤖 Artificial Intelligence
💸 Finance
🏢 Enterprise
💰 Debt Financing on 2022-06
Artificial Intelligence • Finance • Enterprise
AlphaSense is a market intelligence and search platform that empowers companies to unlock critical insights across an extensive universe of public and private content, including company filings, broker research, expert calls, and market trends. Its AI-driven technology affords users the ability to conduct comprehensive due diligence with speed and accuracy, reducing uncertainty and blind spots in decision-making. Trusted by major corporations, financial institutions, and asset management firms globally, AlphaSense serves sectors such as financial services, health care, and technology by providing generative AI-powered solutions that integrate internal proprietary data with external premium content.
Senior Customer Education Manager – In-App
🕒 April 25
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AlphaSense
1001 - 5000 employees
Founded 2011
🤖 Artificial Intelligence
💸 Finance
🏢 Enterprise
💰 Debt Financing on 2022-06
Artificial Intelligence • Finance • Enterprise
AlphaSense is a market intelligence and search platform that empowers companies to unlock critical insights across an extensive universe of public and private content, including company filings, broker research, expert calls, and market trends. Its AI-driven technology affords users the ability to conduct comprehensive due diligence with speed and accuracy, reducing uncertainty and blind spots in decision-making. Trusted by major corporations, financial institutions, and asset management firms globally, AlphaSense serves sectors such as financial services, health care, and technology by providing generative AI-powered solutions that integrate internal proprietary data with external premium content.
📋 Description
• Own the in-app education strategy and motion • Administer and evolve our in-app guidance platform (Chameleon) • Design sophisticated in-app learning experiences • Serve as Customer Education's primary partner to Product • Establish testing and optimization frameworks for in-app experiences • Leverage AI-powered workflows and automation • Collaborate cross-functionally with Product Marketing, Customer Marketing, Customer Success, and Sales
🎯 Requirements
• 8-12 years of experience in customer education or a closely related field • Hands-on experience with in-app guidance platforms (Chameleon, Pendo, WalkMe, or similar) • A natural collaborator with Product teams • Data-driven and experiment-minded • Comfortable with AI workflows and automation tooling • A consultative problem-solver • Experienced navigating cross-functional complexity • A strong communicator
🏖️ Benefits
• Performance-based bonus • Equity • Generous benefits program
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