Amlin plc
1001 - 5000 employees
Founded 1998
Since 2016 Amlin has been wholly owned and fully supported by the financial strength and scale of MS&AD of Japan, the eighth largest non-life insurer in the world and has become MS Amlin.
IT Service Manager
Job not on LinkedIn
đź•’ September 8
🇳🇱 Netherlands – Remote
⏰ Full Time
🟡 Mid-level
đźź Senior
đź‘” Manager
đź‘» Ghost score 12%
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Amlin plc
1001 - 5000 employees
Founded 1998
Since 2016 Amlin has been wholly owned and fully supported by the financial strength and scale of MS&AD of Japan, the eighth largest non-life insurer in the world and has become MS Amlin.
đź“‹ Description
• Lead service onboarding and ensure full operational readiness • Design new or improved IT services (service design) • Drive Incident, Major Incident, and Problem Management • Act as backup for other process managers (Change, Release, Knowledge, etc.) • Manage vendor and stakeholder relationships • Continuously improve service quality and ITSM processes
🎯 Requirements
• 5+ years of experience in Incident, Major Incident, and Problem Management • Proven experience in service onboarding and service design • Strong knowledge of ITIL v4 • Experience with ITSM tools (Freshservice, ServiceNow, Jira) • Strong communication, analytical, and leadership skills
🏖️ Benefits
• A role with significant impact on IT service quality • An international environment within a leading insurance organization • Professional and motivated colleagues • Room for growth, innovation, and continuous improvement
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