Account Manager, Mid-Market

3 days ago

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+23 more states

🏈 Alabama – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🌾 Nebraska – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🧀 Wisconsin – Remote

💵 $58k - $116k / year

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Angi

WebsiteLinkedInAll Job Openings

Marketplace • Home Services

Angi is a comprehensive platform connecting homeowners with top-rated, certified professionals for various home improvement services. These services include plumbing, electrical, roofing, bathroom remodeling, pest control, and more. Angi provides cost guides and expert advice to help homeowners make informed decisions about their home projects. The platform offers pre-priced offerings and allows users to find services locally, ensuring convenience and trust in home care solutions.

1001 - 5000 employees

Founded 2016

🏪 Marketplace

📋 Description

• Your primary responsibility is to grow and retain revenue generated from the Enterprise relationships in your book of business. • You will be managing relationships with midsize service professionals in the industry. • In addition, you will be focused on collaborating with the corporate partners of mid-size franchise networks on marketing strategies to help their members (service professionals) successfully use Angi to grow their businesses. • Deliver on quarterly revenue growth goals from your book of business which will include a blend of revenue retention and upselling activities. • Think strategically to identify opportunities uniquely tailored to each partner in your portfolio with proactive outreach and offer solutions to grow accounts by maximizing Angi products & services to fit each partner’s needs. • Deeply understand Pro key performance metrics such as appointment set rate, cost of marketing and what Angi performance is against those metric goals. • Ensure prompt and accurate answers and solutions are provided to your partner • Develop client relationships by helping them identify new growth opportunities. • Review reports to determine whether strategies are working and if there are required changes to partner accounts (e.g., increase spend targets, coverage areas, and communication preferences). • Serve as the lead point of contact for all partner matters. • Meet with partners regularly to provide frequent guidance, understand market trends, and identify opportunities to optimize and grow the partnership. • Forecast and track key account metrics (e.g., close rates, sales funnel process, and busy seasons). • Communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders. • Effectively communicate with management the status of accounts, including risks, opportunities, and any other anomalies that could positively or negatively impact the relationship.

🎯 Requirements

• 1+ years of experience in account management, customer success or similar role with book of business ownership. • The ideal candidate will have experience maintaining $5M in business. • Able to demonstrate ownership of outcomes, not just tasks - seeing issues through to resolution with limited oversight. • You have a business development mentality and proven experience in revenue-generating roles. You can manage priorities across a large and diverse book of business. • Good time management skills with a problem-solving approach. • You have a positive attitude when working with both clients and internal stakeholders. • Ability to gain business insight, preferably in the home services space, and a thirst for knowledge and drive to learn deeply about our partners’ industries and businesses. • Strong (verbal and written) communication skills with an ability to build relationships. • You have a proven ability to juggle multiple account management projects and responsibilities at a time while maintaining sharp attention to detail. • Experience overseeing customer relationships, including negotiating contracts and agreements to maximize profits. • Solid experience with CRM Software (e.g., Salesforce, Zoho CRM, or HubSpot) and Microsoft and Google Suite. • Some travel required; 5%

🏖️ Benefits

• $58,000 salary + commission paid quarterly • Annual on-target earnings (OTE) $116,000 • Company equity program • Full medical, dental, vision package to fit your needs • Flexible vacation policy; work hard and take time when you need it • Pet discount plans & retirement plan with company match (401K) • Technical equipment (i.e. laptop) provided