Customer Service Representative

Job not on LinkedIn

🕒 June 14

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 48%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Anywhere Talent

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2024

💼 Consulting

📦 Logistics

🎯 Recruiter

Consulting • Logistics • Recruitment

Anywhere Talent is a global recruitment hub that connects businesses with top-tier talent from around the world, specializing in virtual assistants and strategic consultants. The company focuses on making skilled professionals accessible while helping businesses scale efficiently at significantly lower costs than traditional hires. With a commitment to quality and continuous training, Anywhere Talent provides customized support and ensures that their assistants are well-vetted and aligned with the company's culture and values.

📋 Description

• Serve as the first point of contact for customers experiencing water or fire damage at residential and commercial properties • Answer inbound emergency service calls in a 24/7 support environment using scheduled shifts • Communicate calmly and professionally with distressed customers • Collect and record contact information, location, damage type, severity, and other incident details • Input data accurately into CRM/ERP systems in real time • Warm-transfer calls to the appropriate department with complete context • Follow scripts, workflows, and call handling procedures

🎯 Requirements

• Excellent spoken and written English (clear, neutral accent preferred) • Strong customer service and communication skills • Ability to stay calm and professional under pressure • High attention to detail and accuracy in data entry • Reliable attendance and consistent work history • Comfortable using VoIP systems and multiple tools simultaneously • Call center, customer support, dispatch, or intake experience preferred • Experience in urgent service industries (restoration, HVAC, plumbing, etc.) preferred • Familiarity with CRM systems and U.S. customer support preferred • Ability to work a shift-based schedule, potentially including nights and weekends • Availability for a 24/7 support environment

🏖️ Benefits

• Equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status