E-Commerce Fulfillment, Customer Service Specialist

Job not on LinkedIn

🕒 June 12

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Treant

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚕️ Healthcare Insurance

🏥 Healthcare

🧘 Wellness

Healthcare Insurance • Healthcare • Wellness

Treant is a healthcare organization that provides comprehensive medical services across various stages of life, from prenatal care to end-of-life support. Operating 21 locations in Drenthe and Southeast Groningen, Treant focuses on patient-centered care, offering treatments, nursing, and rehabilitation services alongside specialized elderly care facilities. Their mission is to deliver care from the heart, ensuring accessible healthcare tailored to community needs.

📋 Description

• Manage order fulfillment operations including coordination with warehouses, shipping carriers (UPS, FedEx), and tracking deliveries. • Handle e-commerce customer service inquiries, including order issues, returns, and claims with shipping carriers. • Support wholesale and B2B client shipments, ensuring timely and accurate deliveries. • Collaborate with the operations team to optimize processes and improve efficiency. • Identify potential issues proactively and resolve them independently to maintain smooth workflow • Maintain high standards of data accuracy in order management systems. • Assist in implementing new tools or platforms to enhance e-commerce operations and customer experience.

🎯 Requirements

• Proven experience in e-commerce fulfillment and customer service roles. • Strong organizational and multitasking skills; able to wear multiple hats in a dynamic environment. • Comfortable taking initiative and working independently with minimal supervision. • Familiarity with Shopify, warehouse management systems, and shipping logistics is a plus. • A team player who can contribute to process improvements and operational efficiency.

🏖️ Benefits

• Opportunities for growth and advancement • Competitive compensation package, including Maxicare HMO after three months probationary period • Full-time, EST hours, Remote