Site Reliability Lead

🕒 May 26

🇬🇧 United Kingdom – Remote

💵 £80k - £90k / year

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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Arbor Education

WebsiteLinkedInAll Job Openings

51 - 200 employees

📚 Education

🤝 B2B

💰 Private Equity Round on 2020-12

Education • B2B • Software

Arbor Education is a rapidly expanding company dedicated to transforming the way schools operate by freeing staff from administrative tasks and enhancing collaboration. Utilizing a Management Information System (MIS), Arbor Education provides tools to improve school processes and educational outcomes for over 5,000 schools. Their mission-driven team, consisting of ex-teachers, education technology engineers, and specialists, is passionate about providing effective solutions to improve the educational sector. Founded in 2011, Arbor Education is driven by a commitment to innovation and the well-being of teachers and students, along with a dedication to diversity and inclusion in its workforce.

📋 Description

• Define and guide system architecture, balancing trade-offs between speed, scalability, maintainability, and security to meet business goals. • Champion accountability from design through to production by ensuring systems are observable and meet agreed Service Level Objectives (SLOs). Drive continuous improvement in platform reliability, performance, and efficiency. • Lead Root Cause Analysis (RCA) when issues occur and contribute to optimizing the incident response process and framework. • Drive automation initiatives across the team to reduce operational toil and improve system efficiency. • Uphold coding standards, promote automated testing, and work with the architecture community to drive technology adoption and share best practices across teams. Ensure production readiness standards for all services. • Lead technical estimation and feasibility assessments, ensuring plans are realistic and aligned with team capacity. Contribute to structured release planning and support post-release reviews. • Mentor and coach engineers through constructive feedback, knowledge sharing, and motivation. Foster alignment and help the team galvanise around technical solutions and goals. • Work closely with Product Managers, Engineering Managers, and other engineers to align technical direction with product strategy. Communicate complex technical concepts clearly to both technical and non-technical stakeholders.

🎯 Requirements

• Extensive professional experience in SRE, DevOps, or Platform Engineering on complex, scalable systems. • Extensive expertise with AWS and distributed cloud architectures. • Proven experience operating platforms serving a high volume of requests (~1000 req/sec). • Advanced proficiency with Terraform and configuration management tools. • Strong skills in Python, Go, or a similar language for automation and tooling. • Deep experience with monitoring and observability platforms (e.g., DataDog, Prometheus, or equivalent), plus incident/problem management. • Expert understanding of distributed systems, microservices, and resilience patterns. • Hands-on experience with containerization and orchestration technologies (Docker, Kubernetes, ECS). • Practical experience with building and maintaining CI/CD pipelines for automated deployments. • Demonstrated ability in mentoring and supporting the growth of fellow engineers. • Bonus Skills • Experience with chaos engineering and reliability testing. • Knowledge of security best practices and compliance frameworks. • Background in agile and lean methodologies (Scrum/Kanban). • Contributions to open-source projects or the SRE community.

🏖️ Benefits

• A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more! • 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas • Life Assurance paid out at 3x annual salary • Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks • Private Dental Insurance with Bupa • Salary sacrifice Pension provided by Scottish Widows • Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay • 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life! • Access to services such as Calm and Bippit (financial wellbeing coaching) • All of our roles champion flexible working and we are happy to discuss what this means to you • Social committees that plan team, office and company wide events to bring people together and celebrate success • Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc) • Volunteer with a charity of your choice for a day each year • Dog friendly offices!