Strategic Account Manager

Job not on LinkedIn

November 25

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Logo of Arch Systems

Arch Systems

Artificial Intelligence • Manufacturing • SaaS

Arch Systems is a company that specializes in advanced AI-driven solutions for manufacturing. They provide products like GLO Process Insights and ArchFX, which transform manufacturing data into actionable insights to improve operational efficiency. With a focus on industries such as Aerospace & Defense, Automotive, and High Technology, they assist manufacturers in optimizing performance and reducing downtime through automated intelligence and digital twins. Their platform offers seamless integration and managed connectivity for global enterprises, providing 24/7 support and empowering teams with rich data insights.

51 - 200 employees

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• Partner with strategic customers to drive long-term value, growth, and satisfaction • Develop trusted relationships with executives and stakeholders • Own strategic account planning, renewals, and expansion motions • Leverage data-driven insights to meet revenue targets • Collaborate with Technical Account Managers to track usage and outcomes • Channel customer feedback to Product and Engineering teams

🎯 Requirements

• 5+ years in Account Management or Customer Success within B2B SaaS or industrial technology • Proven success managing and expanding multi-million-dollar strategic accounts • Strong understanding of manufacturing operations and digital transformation • Ability to connect SaaS value to measurable impact • Comfortable analyzing adoption, usage, and performance data • Exceptional relationship-building skills with senior executives and stakeholders • Ability to navigate complex global organizations with cultural awareness

🏖️ Benefits

• Comprehensive healthcare for themselves and dependents • Retirement contributions • Additional wellness benefits • Equity ownership opportunities • Remote-first flexibility

Apply Now

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