Partner Account Manager

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November 24

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ArcSite

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Construction • Engineering • Architecture

ArcSite is a versatile mobile CAD application designed to streamline project planning and execution for various industries, particularly construction and engineering. It allows users to create precise and accurate drawings on-the-go, capturing site data and generating material calculations, estimates, and job reports effortlessly. ArcSite integrates with popular project management tools and CRM systems, enhancing collaboration and data collection processes. Used extensively in fields like architecture, engineering, and contracting, it provides customizable solutions to fit specific industry needs. ArcSite is available on iOS, Android, and Windows platforms, offering a comprehensive suite of tools for teams of all sizes, from individual professionals to large enterprises.

11 - 50 employees

📋 Description

• Manage ongoing relationships with partner book of business, ensuring strong engagement, satisfaction, and alignment with ArcSite’s goals. • Support the Director of Partnerships in executing partnership strategies, onboarding new partners, and expanding existing relationships. • Serve as the primary point of contact for partners, helping them navigate ArcSite’s product, resources, and program benefits. • Collaborate with Marketing to coordinate co-marketing campaigns, webinars, enablement materials, and joint content. • Work with the Product team to surface partner feedback and participate in integration improvement discussions. • Monitor partner performance, track key KPIs, and deliver regular reporting to internal stakeholders. • Assist with contract renewals, partner agreements, and documentation as needed. • Identify opportunities to deepen partner engagement, drive revenue, and improve partner program tools, processes, and enablement. • Attend virtual and occasional in-person partner meetings, events, or trainings as required.

🎯 Requirements

• 3-5+ years of experience in partnerships, channel account management, customer success, sales, or a related client-facing role-SaaS experience strongly preferred. • Strong relationship-building and communication skills; able to influence without authority. • Highly organized with the ability to manage multiple partner accounts and priorities simultaneously. • Comfort learning and explaining software products; technical aptitude is a plus. • Experience with CRM systems (HubSpot, Salesforce, etc.) and partner management tools is helpful. • A proactive, collaborative mindset with a willingness to take initiative, solve problems creatively, and continuously improve processes. • Self-motivated and comfortable working in a remote-first environment.

🏖️ Benefits

• Fully remote • Unlimited PTO • Medical, dental, and vision insurance • 401K match • $75 monthly wellness stipend