Account Manager

🕒 4 days ago

🇩🇪 Germany – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Arrow Electronics

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1935

🔧 Hardware

🤝 B2B

Hardware • B2B

Arrow Electronics is a global technology distributor and solutions provider that supplies electronic components and enterprise computing products to manufacturers and businesses. It distributes semiconductors, connectors, passives and other electronic hardware, and provides design-chain and supply-chain services, logistics and value-added solutions (including IoT enablement and cloud/enterprise solutions) to OEMs, contract manufacturers and enterprises. Arrow operates primarily in business-to-business channels, focusing on component distribution and technical/enterprise services for electronics and industrial customers worldwide.

📋 Description

• Manage 100–200 mid and mass market accounts • Ensure positive customer experience, sustained customer relationships, and revenue growth • Handle renewals, relationship development, and upsells • Support the assigned client base and respond promptly to customer inquiries and issues • Consult with customers and provide renewal and growth quotes • Ensure orders are properly processed • Meet or exceed assigned renewal rate and growth targets • Track at-risk, non-renewal, pending, and lost renewals and cancellation reasons • Understand product offerings, subscription models, and renewal licensing models • Create selling opportunities through account sales plans and processes • Assess, clarify, and validate customer needs and decision-making hierarchies • Conduct calls to develop new revenue streams with existing customers • Sell solution value through use cases and product/service knowledge • Execute solution selling and maximize margins through value-added, long-term solutions • Collaborate with Sales, Marketing, Channel, and Technical teams on global market intelligence • Conduct quarterly business review visits with at least 75% of accounts in their renewal year

🎯 Requirements

• Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience • Microsoft Suite experience required • Strong Excel experience required • Experience with Salesforce strongly preferred • Experience selling software strongly preferred • Experience with cross selling/upselling and renewals required • Must be able to travel to an Arrow office location as requested by Arrow leadership • 50% travel required

🏖️ Benefits

• Competitive financial compensation • Comprehensive benefits package • Benefits may vary by country in accordance with local practices and regulations • Fully remote work arrangement • Travel opportunities, with travel required 50% of the time