Senior Operations Specialist

🕒 September 10

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ascension Recovery Services

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚖️ Legal

📦 Logistics

🏥 Healthcare

Legal • Logistics • Healthcare

Ascension Recovery Services is a national leader in the behavioral health consulting, management, and program development field. The company assists hospitals, health systems, behavioral health centers, universities, and city and state governments in developing comprehensive and fully integrated substance use disorder (SUD) and mental health treatment programs. These programs include residential and inpatient treatment, medically-managed withdrawal management, partial hospitalization programming, intensive outpatient programming, recovery residences, job training, community engagement, prevention, harm reduction, and peer recovery networks. Ascension is dedicated to providing innovative, high-quality clinical care based on sustainable business models, and is staffed by seasoned addiction professionals, many of whom are in long-term recovery themselves.

📋 Description

• Support the Vice President of Operations in organizing and executing key operational priorities and special projects • Turn leadership priorities into project plans, timelines, responsibilities, and deliverables • Coordinate cross-functional projects involving corporate departments and facility teams • Track milestones, deadlines, action items, and risks and help remove barriers • Support facility openings, operational transitions, new programs, and growth initiatives • Prepare reports, presentations, executive summaries, and materials for operational decision-making • Identify workflow gaps, operational inefficiencies, and opportunities to improve consistency across facilities • Develop and maintain SOPs, workflows, checklists, playbooks, templates, job aids, and other operational resources • Support implementation of new systems, processes, policies, programs, and operational initiatives • Partner with subject-matter experts to develop practical solutions improving efficiency, quality, and accountability • Support communication, training, and change-management efforts for new initiatives • Monitor implementation and adoption and recommend adjustments • Analyze operational, productivity, staffing, financial, quality, and compliance data • Develop dashboards, scorecards, reports, and monitoring tools for leadership • Support staffing, resource, productivity, and operational planning • Evaluate operational initiatives using performance data • Prepare summaries of findings, risks, and recommendations • Support regulatory, accreditation, licensing, and survey readiness • Review facility processes and documentation for organizational and regulatory alignment • Support operational audits, readiness assessments, facility inspections, and corrective action follow-up • Track regulatory deadlines, licensing requirements, and compliance deliverables • Support licensing applications and renewals, CLIA waiver applications, Certificate of Need filings, and other regulatory submissions • Translate regulatory requirements into practical processes and tools for facility teams

🎯 Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, Public Administration, Human Services, or a related field preferred; relevant professional experience may be considered in lieu of a degree • Minimum of two years of relevant experience in healthcare operations, project management, compliance, quality, consulting, or a related field preferred • Behavioral health or substance use disorder treatment experience strongly preferred • Experience coordinating cross-functional projects or operational initiatives preferred • Experience with process improvement, implementation, SOP development, or workflow design preferred • Experience analyzing operational, staffing, financial, quality, or compliance data preferred • Working knowledge of healthcare regulatory requirements, accreditation standards, or operational compliance preferred • Strong proficiency with Microsoft 365, including Excel, PowerPoint, Word, Outlook, Teams, and SharePoint • Strong Excel skills, including formulas, pivot tables, data organization, and reporting tools, strongly preferred • Experience with Power BI or other data visualization tools preferred • Strong analytical, organizational, project-management, and problem-solving skills • Excellent written and verbal communication skills • Strong attention to detail, initiative, judgment, adaptability, and follow-through • Ability to work independently in a remote environment while maintaining strong cross-functional collaboration • Ability to work primarily within Eastern Time Zone business hours preferred • Travel to company facilities, regulatory meetings, facility openings, and other business-related locations may be required • Occasional work outside standard business hours may be necessary

🏖️ Benefits

• Full-time employment • Remote work arrangement • Opportunity to work closely with senior operational leadership • Exposure to multiple areas of a growing behavioral health organization • Opportunity to improve facility operations and support meaningful organizational initiatives • Opportunity to build systems and processes that support exceptional care