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Manager, Dental Lab Implementation

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đź•’ June 30

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Logo of ASPEN DENTAL GROUP, PC

ASPEN DENTAL GROUP, PC

1 - 10 employees

Founded 1998

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Aspen Dental Group, PC is a dental care organization dedicated to providing comprehensive dental services to patients while supporting dental professionals in their careers. The company emphasizes the importance of bringing better care to more people by investing in employee success through training, support, and a proven practice model. Aspen Dental's approach includes offering industry-leading pay, tuition reimbursement, and opportunities for career advancement, with a commitment to diversity and community impact. With over 25 years of experience, Aspen Dental also contributes to charitable efforts by donating free dental care and focuses on providing a collaborative and inclusive workplace.

đź“‹ Description

• Provide or coordinate on-site and virtual training for lab and clinical staff; ensure understanding and accountability for proper use of new systems, workflows, and enhancements. • Monitor implementation performance using defined KPIs and proactively address delays, technical issues, or compliance concerns. • Maintain implementation documentation, SOPs, and training materials. • Serve as the primary point of contact during the implementation phase, ensuring timely communication, issue resolution, and successful implementation. • Develop and manage detailed implementation plans, including checklists, timelines, and task assignments to ensure a smooth and organized deployment. • Coordinate installation and calibration of digital lab equipment (e.g., CAD/CAM systems, 3D printers, milling machines, scanners) and confirm operational functionality. • Follow and enforce Aspen Dental standard lab workflows, documentation, and SOPs to ensure consistency across all practice locations. • Conduct post-implementation reviews to assess readiness, gather feedback, and ensure ongoing accountability for lab performance. • Provide regular updates to the Lab Implementation Senior Manager, flagging risks, successes, and improvement opportunities.

🎯 Requirements

• Associates degree in Dental Technology, Healthcare Operations, Business Administration, Dental Hygiene or a related field (or equivalent experience). • 2+ years of experience in dental lab operations, clinical project implementation, or multi-site healthcare deployment. • Strong knowledge of digital dentistry tools and workflows (e.g., CAD/CAM, 3Shape, Exocad, 3D printing, intraoral scanning). • Proven ability to lead implementation projects while establishing and enforcing clear accountability across teams. • Excellent organizational, communication, and problem-solving skills. • Ability to travel 80% of the time to practice locations across the Aspen Dental network.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options

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