Solutions Consultant

🕒 September 25

🇺🇸 United States – Remote

💵 $165k - $185k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 23%

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Logo of Assured

Assured

11 - 50 employees

🛡️ Insurance

☁️ SaaS

🤖 Artificial Intelligence

Insurance • SaaS • Artificial Intelligence

Assured is a company that provides P&C (property and casualty) carriers with innovative solutions for claims processing. Their platform offers a suite of modular solutions designed to enhance customer experience, close claims quickly, and improve loss ratios through structured data collection and processing. The Assured platform facilitates the entire claims lifecycle, including FNOL (First Notice of Loss), messaging, fraud detection, and catastrophe (CAT) management. Their solutions are available as white-label SaaS offerings, requiring no integration, and can be deployed swiftly. With a focus on data-driven approaches, they aim to transform claims management in the insurance industry by harnessing artificial intelligence and providing streamlined, automated processes.

📋 Description

• Run discovery and solution design for deployments and integration strategy with a Client Engagement Manager • Embed during critical phases, including initial deployment, major expansions, and FDT opportunities • Own the technical narrative across carrier accounts • Write defect tickets with clear reproduction steps, sample payloads, and expected versus observed behavior • Review API payloads for mistranslations and data loss • Run smoke tests to confirm changes meet carrier requirements before release • Maintain versioned workflow documentation and field-level mapping specifications • Monitor account health using production data and SQL to track capture rates and flag anomalies • Handle internal incident management across carrier accounts • Escalate critical information and knowledge to the Client Engagement team • Gradually take ownership of more of the technical relationship for carrier accounts

🎯 Requirements

• Comfort with SQL, JSON, and APIs • Ability to read payloads, write queries, and reason through a relational data model • Sharp attention to detail • Clear written communication • 5 to 10 years of experience in a technical, analytical, or client-facing role such as solutions engineering, technical account management, or implementation consulting, ideally at a SaaS company • Some exposure to AI or machine-learning-powered products • Comfort explaining AI features to a carrier • Proactive, low-ego builder’s mindset • Motivation to grow and take on more responsibility • P&C insurance or insurtech exposure is a plus but not required

🏖️ Benefits

• Equity packages • Platinum medical, dental, and vision • Free life insurance • Long-term disability and short-term disability • Unlimited PTO • Paid holidays • Maternity and paternity leave • 401(k) contribution: Assured contributes 3% of your income, even if you don't contribute • Lunch provided twice per week • Monthly phone stipend • Home office perks • Health FSAs and HSAs • Team events and offsites • Flexible time off policy

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