Strategic Account Manager

Job not on LinkedIn

September 16

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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ASTEC

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Manufacturing • Construction • Industrial Equipment

ASTEC is a company founded in 1972, based in Chattanooga, that has become a global leader in manufacturing equipment for the 'Rock to Road' industry. They specialize in products related to asphalt, concrete, and road building, focusing on applying state-of-the-art technology and customer service to these traditionally low-tech sectors. ASTEC's diverse product line includes systems for recycling, industrial heating, material handling, and more. The company's vision emphasizes building industry-changing solutions that create life-changing opportunities.

1001 - 5000 employees

Founded 1972

📋 Description

• Establishes Asurint as a strategic partner to our clients and key stakeholders, while delivering customer and industry intelligence to drive retention and revenue growth • Develops a precise and thorough strategic account plan detailing specific and relevant information about all aspects of assigned accounts with the end goal of retaining and growing assigned client base • Works directly, professionally, and collaboratively with clients, internal teams (e.g., Product, Implementation, Client Support), and other cross-functional teams as required to meet client needs • Monitors and analyzes service levels on assigned account base to ensure on-time delivery, and proactively addresses areas of opportunity as they are identified • Conducts consultative reviews, QBR’s and consistent client meetings, and provides summaries to Asurint leaders outlining tasks completed, established action items, and analysis of marketing/growth opportunities to drive product utilization and performance • Demonstrates knowledge of Asurint’s products, services, processes, and procedures to effectively communicate Asurint’s advantage to our clients and create alignment between our clients and our internal teams • Collaborates with Client Implementation to onboard and integrate new clients and monitor new client revenue realization • Develops and maintains knowledge of how to read, interpret, analyze, and provide suggestions and/or ideas on how to improve and monitor client account settings, processes, procedures, pricing, packages, etc • Possesses an in-depth understanding of the clients’ markets and their industries • Identifies risks and presents developed solutions to internal and external stakeholders • Monitors, evaluates, and reports on account health, and works proactively to ensure superior client satisfaction • Travels to client locations to resolve issues and collaborate on new opportunities and solutions as needed • Other duties as required

🎯 Requirements

• Experience managing between $2,500,000 to $5,000,000 or more in client revenue is preferred • Proven success retaining existing business and identifying new business opportunities is required • Experience project managing client initiatives from start to finish is required • Experience presenting to executive-level audiences both in-person and virtually is required • Experience handling objections and demonstrating negotiation skills is required • Experience working with information technology development is preferred • Strong organizational skills and analytical thinking is required • Experience with background screening is preferred • Proficiency in MS Office (Outlook, Excel, Word) or similar software is required • Relevant business management systems such as general ledger, HRIS, CRM, etc. is preferred • Salesforce is preferred • Bachelor’s degree in a related field or equivalent work experience is required • Driver’s license and ability to maintain a driving record that is satisfactory to the company’s liability insurance carrier is required • 5 to 7 years is preferred

🏖️ Benefits

• Medical, dental and vision effective first day of employment • 401(k) with employer match • Paid time off • 10 company-paid holidays • Employee Assistance Program • Wellness Program • Paid Bereavement • Pet Bereavement • Pet Insurance • Volunteer time off • Telecommuting Stipend • Professional development programs • Short-term disability • Company-paid long-term disability • Company-paid life insurance • Flexible spending/health savings accounts • Employee referral bonus