Cloud Support Technician

Job not on LinkedIn

March 13

🌲 Oregon – Remote

Although this job is listed in Oregon, this company may be open to hiring remote in other states.

💵 $50k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

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Atmosera

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Cloud Computing • SaaS • Cybersecurity

Atmosera is a leading transformation services provider that specializes in Microsoft Azure solutions. They empower organizations to adopt, secure, and optimize their Azure environments, delivering managed services, cloud security, and technical training. With a focus on modern technology and human expertise, Atmosera offers services in Azure migration, application development, DevOps, data modernization, and security. They have been recognized for their excellence with the highest level of Microsoft Certification, ensuring high-quality service and client satisfaction.

51 - 200 employees

☁️ SaaS

🔒 Cybersecurity

📋 Description

• Atmosera empowers businesses to Redefine Possible with Modern Technology and Human Expertise. • Our exceptional experience across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform enables organizations to accelerate innovation. • Our Service Operations team is looking for a dedicated and skilled Cloud Support Technician to ensure the smooth operation of our clients' cloud environments. • You will provide technical support, troubleshooting issues, and delivering exceptional customer service.

🎯 Requirements

• Previous experience in a help desk/service desk support or systems administration role. • Experience supporting virtual servers and troubleshooting network issues is a plus. • Experience in a 24x7 managed services, hosted service company, or Network Operations Center environment is a plus. • Experience reviewing technical logs and triaging telemetry alerts.

🏖️ Benefits

• Competitive Salary: We offer competitive salaries commensurate with experience and skills. • Generous 401(k) Plan: Secure your financial future with our generous 401(k) plan, featuring a 100% company match on your contributions up to 4% of your salary! • Performance-Based Compensation: Your hard work and dedication will be recognized and rewarded through our performance-based compensation program, which includes bonus potential in addition to your base salary. • 100% Employer-Paid Health, Vision, and Dental Insurance for employees: Say goodbye to expensive premiums! We cover 100% of the cost of your health, vision, and dental insurance premiums. • Company-Paid Life, AD&D, Short and Long-Term Disability Insurance. • Generous Paid Time Off (PTO): Enjoy a healthy work-life balance with three weeks of paid time off. • 11 Paid Holidays: We observe 11 paid holidays throughout the year. • Community Service Leave: We offer paid time off for you to volunteer with organizations that are meaningful to you. • Employee Recognition and Reward Program.