Reservation Sales Agent

Job not on LinkedIn

🕒 July 28

🌺 Hawaii – Remote

🌺 Hawaii – Remote

💵 $22 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

🚫👨‍🎓 No degree required

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Auberge Collection

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🍽️ Food & Beverage

✈️ Travel

🏨 Hospitality

💰 Private equity on 2024-03

Food & Beverage • Travel • Hospitality

Auberge Collection is a luxury hospitality brand operating a portfolio of hotels, resorts, residences and experiences worldwide, offering high-end accommodations, culinary and wine programs, wellness retreats, weddings and curated local adventures. The company markets direct bookings, gift cards, private residences and event services across destinations in the United States, Europe, Mexico, Central America and the Caribbean, positioning itself as a provider of one-of-a-kind, experiential travel and residential hospitality.

📋 Description

• Provide a superior guest first impression of unique resorts by complying with call quality standards • Ensure reservations accuracy and exceptional communication skills • Support revenue management strategies including upselling, promotions, outbound revenue generation, and cross-selling of amenities • Create a personalized guest resort reservations experience by accurately inputting guest contact information • Assist guests with inquiries regarding room reservations, availability, pricing, and special offers • Maintain complete knowledge of resort facilities and services, accommodations, rates, special packages, promotions, and local points of interest • Work closely with guest service team members to resolve challenges and exceed guest expectations • Ensure all billing and financial transactions are accurately executed on behalf of guests

🎯 Requirements

• Must reside in the U.S. Mainland • Two years in a hospitality or reservations position, preferably at a luxury resort • Ability to create professional business letter correspondence • Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest • Ability to work cohesively with other departments and co-workers as part of a team • Must have one year of Opera experience • Google, Navis Certification & Software experience preferred