Associate Customer Success Manager

🕒 July 30

🇺🇸 United States – Remote

💵 $80k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🦅 H1B Visa Sponsor

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Logo of AutoRABIT

AutoRABIT

51 - 200 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

AutoRABIT is a company specializing in automated DevSecOps solutions specifically for Salesforce environments. It offers a variety of products and services aimed at enhancing security, compliance, and productivity for enterprise teams using Salesforce. These include automated release management, data protection, static code analysis, and visual analytics tools. AutoRABIT's solutions are designed to support rigorous data security regulations and ensure quality in application releases. The company's offerings are built to provide deep automation and visibility into the Salesforce DevOps pipeline, catering to industries such as banking, healthcare, and life sciences.

📋 Description

• Develop a foundational understanding of customers' business and technical objectives • Partner with customers and internal technical teams to understand development, deployment, integration, and DevOps workflows • Ensure customers realize value from their AutoRABIT products • Assist in monitoring product adoption, customer satisfaction, and overall health scores • Collaborate with customer-facing account teams and executives to contribute to overall platform success

🎯 Requirements

• 2-5 years of hands-on experience with the Salesforce development ecosystem • Bachelor's degree in a relevant field or equivalent practical experience • Basic proficiency using tools such as Salesforce, JIRA, GIT, Zoho, and/or similar customer service portals • Experience with software deployments, release management, CI/CD, or DevOps practices • Experience with nCino is an additional plus

🏖️ Benefits

• 100% remote work • 10% travel requirement

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