Partnership Manager

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August 26

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Awager

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We believe players should be able to enjoy their favorite games in their favorite places—without sacrificing the excitement of on-site gaming.

11 - 50 employees

📋 Description

• We are seeking an Partnership Manager in the Europe who will play a crucial role in managing relationships with key clients and will ensure the company's products and services are effectively delivered to them • Build and maintain strong relationships with existing clients, including casinos, online gaming platforms, and other gambling-related businesses • Identify opportunities to expand the company's services within existing client accounts by understanding their needs and proposing relevant solutions • Stay up to date with the company's products, understanding their features, benefits, and limitations to effectively communicate them to clients • Provide excellent customer support by addressing client inquiries, concerns, and issues promptly and professionally • Identify cross-selling and upselling opportunities, and work with the sales team to drive revenue growth within assigned accounts • Collaborate with legal teams to negotiate and renew contracts, ensuring favorable terms for both the client and the company • Analyze client data and performance metrics to provide insights, trends, and recommendations for improvements • Ensure that clients are in compliance with applicable gaming and gambling regulations and assist them in maintaining compliance • Regularly update clients on new product offerings, promotions, and industry trends • Address client concerns and issues promptly, working closely with internal teams to resolve any challenges that may arise

🎯 Requirements

• A strong understanding of the gaming and gambling industry in the European market, including regulations, market trends, and competitors • Previous experience in account management or a related client-facing role is highly desirable • Excellent verbal and written communication skills • Ability to negotiate contracts and agreements effectively, ensuring the best possible outcome for both the company and the client • Proficiency in data analysis and the ability to derive insights from data to make informed decisions • A strong customer-centric mindset, with a commitment to delivering exceptional service and support to clients • Adaptability and the ability to work under pressure