Strategic Account Manager, Public Sector, Brazil

July 29

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Axon

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Security • Artificial Intelligence • Education

Axon is a company dedicated to advancing public safety through innovative technology solutions. It offers a wide range of products and services, including smart weapons such as TASER devices designed for law enforcement and civilian use, body-worn cameras for capturing real-time video evidence, and software solutions for evidence management and situational awareness. Axon also provides VR training to prepare officers for real-life scenarios and drone solutions for tactical support. The company primarily serves law enforcement, federal agencies, corrections, fire, EMS, and other public safety sectors, aiming to create safer communities with their comprehensive safety ecosystem. Axon is committed to responsible innovation and reducing gun-related incidents between police and the public.

1001 - 5000 employees

Founded 1993

🔐 Security

🤖 Artificial Intelligence

📚 Education

📋 Description

• Axon Account Managers are responsible for selling Axon products and services to large and complex Law Enforcement and Public Safety agencies. • Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve Axon’s strategic objectives • Develop and maintain client relationships to ultimately drive revenue growth • Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions • Cultivate customer relationships and ensure effective service delivery to accounts • Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts • Support execution of strategy at the account level • Work with and bring in experts/specialists where required • Oversee all account activities • Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing • Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities • May provide customer product training as necessary • Accountable for individual expense budget management • Own account relationship and drive overall customer satisfaction for assigned accounts

🎯 Requirements

• Bilingual in Portuguese and English • Able to travel up to 70% • An extensive demonstrable track record in Software Sales (SaaS / Cloud) • Relationship / consultative selling experience • Able to clearly and directly articulate complex solution offerings • Data management experience using Salesforce or similar CRM • Virtualization and Cloud understanding • Team Player - collaborate with various team members regularly • Ready to own & drive the territory • Startup experience & some vertical experience a plus • Law Enforcement / Public Safety experience a plus