Benefits Specialist

November 25

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Balsam Brands

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eCommerce • Retail • B2C

Balsam Brands is a global eCommerce retailer specializing in holiday and home décor. Founded in 2006 and headquartered in multiple locations including Boise, Redwood City, Ireland, and the Philippines, it is known for its flagship brand, Balsam Hill™, the leading retailer of artificial Christmas trees. Balsam Brands places strong emphasis on its people-first company culture, relationship building, and sharing joy through its products. It has expanded its product offerings to include fresh and preserved greenery, gourmet food and gifts, and has established new offices in Canada and Mexico City. The company values authenticity and doing the right thing, fostering a unique work environment that encourages personal growth and joy.

201 - 500 employees

🛍️ eCommerce

🛒 Retail

👥 B2C

📋 Description

• Manages the day-to-day administration of benefits programs, including health, dental, vision, life insurance, retirement, and voluntary benefits. • Leads projects that streamline benefits and leave processes leveraging HRIS and technology. • Identifies recurring issues and implement solutions to improve accuracy, timeliness, and scalability. • Oversees the operations of leave administration, ensuring payroll is accurately updated, team members understand how to apply for disability benefits and federal protections, and providing a high-touch, guided experience for team members through the process. • Supports administration of our self-funded medical plan, including coordination with carriers, reconciliation, and team member communications. • Supports the development and execution of our wellness program, including coordinating initiatives, tracking participation, and helping build engaging programs for team members. • Analyzes benefits utilization, leave patterns, vendor reporting, and cost data to surface insights and support decision-making. • Develops dashboards or recurring reporting to monitor program performance and support forecasting. • Evaluates vendor performance, identifies service gaps, and recommends improvements or alternative solutions to ensure high-quality service delivery. • Performs other duties that may be assigned from time to time.

🎯 Requirements

• 8-11 years proven experience supporting US-based teams with benefits needs, leaves, etc. • Including experience managing a self-funded medical plan. • HRIS proficiency • United States compliance understanding and experience • Exceptional attention to detail and organization • Strong follow-through and accountability • Professionalism and discretion with confidential information • Effective collaboration and communication • Expected to work more significant cross-over hours to support TA team – 9PM to 6AM Manila time • Strategic mindset, with the ability to identify gaps, recommend enhancements to benefit programs and processes, and contribute insights that elevate the overall Total Rewards Strategy • Experience with benefits in the Philippines, Ireland, and Canada is preferred

🏖️ Benefits

• HMO coverage • Mental health support • Paid time off • 13th-month pay • Company trips • Wellness benefits • Internet subsidy • Healthcare coverage for +2 dependents • Maternity, Paternity, and Solo Parent benefits • Continuous learning and professional development benefits • Mental health day breaks • Company incentive • Meeting and team building allowance • Shutdown week • Volunteer time off • Bereavement leave