Bazaarvoice
1001 - 5000 employees
Founded 2005
🛍️ eCommerce
🤝 B2B
💰 $6.7M Post-IPO Equity on 2012-11
eCommerce • Marketing • B2B
Bazaarvoice is a leading user-generated content (UGC) platform that connects brands and retailers with the voices of their customers. By leveraging UGC across the consumer journey, Bazaarvoice enhances the shopping experience and boosts sales through genuine customer reviews, social media content, and targeted marketing. The company offers a range of solutions including product sampling, social commerce, ratings and reviews, and retail syndication, aimed at improving customer satisfaction and loyalty. Through its HarmonyAI engine and Bazaarvoice Vibe, the company optimizes content supply chains and enables brands to harness the power of creator marketing. Trusted by over 13,000 brands worldwide, Bazaarvoice helps businesses scale globally, improve product detail pages, and drive conversion rates through actionable insights and competitive benchmarking.
Associate Engagement Manager
🕒 May 28
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Bazaarvoice
1001 - 5000 employees
Founded 2005
🛍️ eCommerce
🤝 B2B
💰 $6.7M Post-IPO Equity on 2012-11
eCommerce • Marketing • B2B
Bazaarvoice is a leading user-generated content (UGC) platform that connects brands and retailers with the voices of their customers. By leveraging UGC across the consumer journey, Bazaarvoice enhances the shopping experience and boosts sales through genuine customer reviews, social media content, and targeted marketing. The company offers a range of solutions including product sampling, social commerce, ratings and reviews, and retail syndication, aimed at improving customer satisfaction and loyalty. Through its HarmonyAI engine and Bazaarvoice Vibe, the company optimizes content supply chains and enables brands to harness the power of creator marketing. Trusted by over 13,000 brands worldwide, Bazaarvoice helps businesses scale globally, improve product detail pages, and drive conversion rates through actionable insights and competitive benchmarking.
📋 Description
• Proactively engage with Sales, Client Success, Support, and Product Teams. • Master our templated and custom Statements of Work (SOW), that detail services activities, resourcing requirements, deliverables, timing and budgeted hours. • Facilitate client workshops and sessions, presenting, and walking through Bazaarvoice’s value-proposition. • Manage and properly set expectations with both internal and client stakeholders. • Advocate on behalf of the Client and your team. • Effectively manage and drive a portfolio of projects from initiation to close. • Define and maintain project plans, proactively identifying risks and churn mitigation strategies
🎯 Requirements
• Bachelor’s degree, or comparable work experience. • 2-3 years professional project management/engagement management experience, or comparable work experience. • Track record of working with clients and internal stakeholders at all levels. • Ability to maintain strong client focus. • Ability to work in a fast paced environment. • Excellent verbal and written communication skills. • Passion, energy, and a collaborative work ethic. • Proven ability to ramp-up quickly and be a self-starter. • SaaS implementation project management experience. • Ability to communicate well with developers about HTML, CSS, XML, and other Web technologies. • PMP certification. • Background in e-commerce industry. • Experience scoping professional services for SaaS implementations. • Experience generating or executing SOWs. • Experience selling or delivering Managed Services engagements.
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