Process Manager, Strategy & Optimization

🕒 September 10

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $70k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BCD Travel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2006

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Conduct discovery sessions to identify business requirements and design processes aligned with business objectives and best practices • Partner with Operations to identify servicing needs, operational challenges, and improvement opportunities • Provide recommendations and future-state solutions aligning operational capabilities with business needs • Drive initiatives improving operational efficiency, service consistency, quality, and customer outcomes • Support implementation of new technologies, operational initiatives, and service model changes • Partner with Product and Technology teams to support operational readiness for technology initiatives • Support testing, adoption planning, communication, training support, and post-implementation stabilization • Assist with organizational change initiatives, transformation efforts, and operational improvement programs

🎯 Requirements

• Prior corporate travel experience • Experience in operations, process improvement, project management, consulting, or program management • Experience designing and documenting requirements, processes, workflows, and scope of services • Knowledge of GDS Amadeus • Strong analytical and problem-solving capabilities • Experience supporting cross-functional initiatives • Excellent communication, facilitation, and presentation skills

🏖️ Benefits

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Generous vacation days • Compensation package including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • Inclusive work environment where diversity is celebrated • Charitable activities in communities across the globe • Reasonable and necessary accommodations