Senior Clinical Implementation Manager

🕒 October 2

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $135k - $155k / year

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 20%

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Beacon Biosignals

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Beacon Biosignals is a company focused on powering precision medicine for the brain. Their EEG neurobiomarker platform is engineered to accelerate clinical trials and enable new treatments for patients with neurological and psychiatric diseases. The platform captures a rich array of the brain's activity in real time and utilizes machine learning to analyze EEG data for treatment efficacy, dose selection, and population stratification. Beacon Biosignals partners with biopharma companies, academic medical centers, and neurotechnology developers to improve the diagnosis and treatment of neurological and psychiatric diseases.

📋 Description

• Own the clinical and operational implementation of Beacon's diagnostic solutions for assigned customers from contract pre-signature through sustained daily use • Deliver demos, build implementation plans, run clinical education and training, support go-lives, and coach accounts through post-launch adoption • Own end-to-end implementation execution, including kickoff, project planning, milestone tracking, risk identification, stabilization, and transition to steady-state support • Provide virtual and on-site clinical support throughout implementation • Design implementation plans covering clinical workflows, staffing, order and result routing, patient communication, and administrative processes • Coordinate resources across Customer Success, Clinical, Technical Services, Support, and Product • Deliver audience-specific training and demos and maintain reusable training materials, guides, and competency checklists • Track adoption outcomes, utilization, ordering patterns, turnaround, and workflow adherence; deliver refresher training as needed • Diagnose causes of low or inconsistent usage and drive corrective action • Partner with clinical and operational leaders to redesign workflows and connect usage data to customer goals • Serve as the clinical operational point of contact through pre-sale, implementation, and early adoption • Act as the clinical subject matter expert on sleep testing workflows and home sleep apnea testing • Partner with Regional Sales Managers on handoffs, QBRs, renewal or expansion discussions, and adoption risk identification • Provide Product with implementation feedback, identify friction points, propose scalable solutions, and support go-to-market readiness • Mentor and coach peers and newer specialists and build team templates and playbooks • Plan multi-quarter priorities for the clinical implementation function and represent it in cross-team planning • Initiate improvement projects addressing process, tooling, or enablement gaps • Adhere to regulatory, compliance, quality, and privacy standards for medical devices and SaMD, including HIPAA; support audits and documentation

🎯 Requirements

• Active RPSGT certification • 8+ years of direct experience in sleep medicine, sleep lab operations, or home sleep apnea testing • Demonstrated experience owning demos, customer implementations, clinical training, or go-live support in healthcare settings • Experience delivering training and education to both clinical and administrative audiences • Experience working cross-functionally with Sales, Customer Support, Marketing, and Product teams • Demonstrated experience mentoring or coaching peers, and setting standards or best practices adopted beyond your own work • Experience planning work across multiple quarters and multiple stakeholder groups • Willingness to travel nationally (up to ~50-75%), including on-site go-live support • Familiarity with CRM tools, enablement platforms, and project tracking tools • US-based, anchored in the West territory • Familiarity with healthcare IT systems (EHR/EMR exposure a plus) • Experience supporting SaMD or regulated medical device products (nice-to-have) • Prior experience at an early- or growth-stage healthcare company (nice-to-have) • Experience building a function's playbooks, templates, or training curricula from the ground up (nice-to-have)

🏖️ Benefits

• Equity • Paid time off (PTO) • Remote work experience supported by asynchronous work practices • In-person office hubs available in Boston, New York, or the Bay Area