Senior Clinical Implementation Manager – East

🕒 October 2

🇺🇸 United States – Remote

💵 $135k - $155k / year

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 20%

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Logo of Beacon Biosignals

Beacon Biosignals

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Beacon Biosignals is a company focused on powering precision medicine for the brain. Their EEG neurobiomarker platform is engineered to accelerate clinical trials and enable new treatments for patients with neurological and psychiatric diseases. The platform captures a rich array of the brain's activity in real time and utilizes machine learning to analyze EEG data for treatment efficacy, dose selection, and population stratification. Beacon Biosignals partners with biopharma companies, academic medical centers, and neurotechnology developers to improve the diagnosis and treatment of neurological and psychiatric diseases.

📋 Description

• Own end-to-end clinical and operational implementation execution for assigned customers, including kickoff, project planning, milestone tracking, risk identification, stabilization, and transition to steady-state support • Provide virtual and on-site clinical support from pre-planning and education through go-live and post-launch troubleshooting • Build implementation plans covering clinical workflow design, staffing models, order and result routing, patient communication, and administrative processes • Coordinate resources across Customer Success, Clinical, Technical Services, Support, and Product • Deliver tailored demos, clinical education, and training to physicians, advanced practice providers, sleep technologists, medical assistants, schedulers, and administrative staff • Maintain reusable training materials, quick-reference guides, and competency checklists • Track utilization, ordering patterns, turnaround, and workflow adherence; deliver refresher training as needed • Diagnose root causes of low or inconsistent usage and drive corrective action • Partner with clinical and operational leaders to redesign workflows and embed Beacon solutions in daily practice • Serve as the clinical operational point of contact through pre-sale, implementation, and early adoption • Act as the clinical subject matter expert on sleep testing workflows and home sleep apnea testing • Exercise independent judgment on implementation methods, sequencing, adoption measurement, and account stabilization • Partner with Regional Sales Managers on handoffs, QBRs, renewals, and expansion discussions • Provide Product with structured implementation feedback and support go-to-market readiness • Mentor and coach peers and newer specialists; build templates and playbooks • Plan multi-quarter priorities for the clinical implementation function and represent it in cross-team planning • Initiate improvement projects addressing process, tooling, or enablement gaps • Adhere to regulatory, compliance, quality, privacy, HIPAA, and SaMD standards; support audits and documentation

🎯 Requirements

• Active RPSGT certification • 8+ years of direct experience in sleep medicine, sleep lab operations, or home sleep apnea testing • Demonstrated experience owning demos, customer implementations, clinical training, or go-live support in healthcare settings • Experience delivering training and education to both clinical and administrative audiences • Experience working cross-functionally with Sales, Customer Support, Marketing, and Product teams • Demonstrated experience mentoring or coaching peers, and setting standards or best practices adopted beyond your own work • Experience planning work across multiple quarters and multiple stakeholder groups • Willingness to travel nationally (up to ~50-75%), including on-site go-live support • Familiarity with CRM tools, enablement platforms, and project tracking tools • US-based, anchored in the East territory

🏖️ Benefits

• Equity • Paid time off (PTO) • Remote work experience supported by asynchronous work practices • In-person office hubs available in Boston, New York, or the Bay Area

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