Solution Consultant – R&D

🔥 12 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🇬🇧 UK Skilled Worker Visa Sponsor

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Logo of Benchling

Benchling

501 - 1000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $100M Series F - Benchling on 2021-11

Healthcare • Consulting • Logistics

Benchling is a cloud-based scientific R&D platform that helps life-science teams digitize labs, plan and record experiments, and automate workflows. It provides electronic lab notebooks (ELN), LIMS-like capabilities, data models for biomolecules, integrations with instruments and software, developer APIs, and AI-powered tools and analytics to accelerate discovery, preclinical, and process development across biotech, biopharma, agritech, and industrial biotech. Benchling also offers services such as implementation, training, and customer success to help organizations scale secure, collaborative R&D.

📋 Description

• Partner with account executives, Solution Consultant peers, and leadership to create account and deal strategies • Plan customer engagements that lead to compelling solutions • Manage organized discovery processes to uncover customer needs and requirements • Craft solutions based on Benchling capabilities, industry best practices, and standard R&D functions • Develop data models and processes that map to customer science and fit existing technology landscapes • Present and demonstrate solutions persuasively to prospects and customers • Manage customer questions and objections and resolve concerns • Present solutions competitively, including awareness of in-house alternatives • Engage product management with prospect and customer needs and industry trends • Influence the product roadmap for market success • Clarify the roadmap for customers when needed to influence buying decisions • Create reusable solutions, content, and trainings • Support the extended team and share expertise • Mentor and partner with other Solution Consultants

🎯 Requirements

• Master’s in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering, Biochemistry, Chemistry or similar Life Science field • Minimum of 4 years of work experience, ideally customer facing • Experience with scientific/informatics software such as LIMS or ELN preferred • Familiarity with antibody engineering software is a plus • Experience demonstrating scientific software in a pre-sales setting to top 20 biotech and pharma companies highly desired • Capacity to model scientific data and craft solutions based on product knowledge and industry best practices • Experience demonstrating and supporting research instruments, reagents or software desired • Understanding of research technology generally adopted by biopharma companies • Ability to quickly implement new customer engagement processes • Ability to establish credibility as a trusted advisor for scientists and pitch to scientific buyers • Must be fluent in English • Willingness to travel to customer sites 25–30%

🏖️ Benefits

• AI-focused exercise or discussion included in the interview process • Equal opportunity employment practices • Consideration of qualified applicants with arrest and conviction records consistent with applicable law

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