Field Nurse Case Manager, AB/BC

🕒 July 9

🇨🇦 Canada – Remote

💵 $84k - $95k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 21%

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Logo of BioScript Solutions

BioScript Solutions

1001 - 5000 employees

Founded 2001

📦 Logistics

🏥 Healthcare

💊 Pharmaceuticals

Logistics • Healthcare • Pharmaceuticals

BioScript Solutions is a Canadian specialty pharmacy and specialty-care services provider that helps patients with chronic and complex conditions access specialty drug therapies. The company operates infusion clinics and pharmacies, runs patient support programs, and offers wholesale pharmaceutical distribution and third-party logistics to manufacturers, payors and healthcare practitioners across Canada. BioScript focuses on patient-centred care, medication delivery and care coordination to improve health outcomes and simplify access to specialty treatments.

📋 Description

• Manage assigned patient reimbursement and coordination cases for the NavieGo program • Coordinate the entire patient journey and obtain prescription drug coverage • Serve as the primary contact for physicians and assigned healthcare providers • Establish and maintain relationships with clinics and physicians, including site visits • Request missing or additional information from physician offices, pharmacies, and healthcare providers • Coordinate with insurance companies, physician offices, healthcare professionals, and public funding programs • Coordinate documents, submissions, paperwork, clinic appointments, and drug deliveries • Foster relationships with patients and key healthcare providers • Implement best practices to maximize patient access to drug coverage • Coordinate pharmacy processes after funding is obtained • Work rotating Monday–Friday shifts covering 8 AM to 8 PM EST

🎯 Requirements

• Registered Nurse designation and current provincial licensing required • Minimum 2 years’ experience in customer/client service and health care reimbursement • Experience in the healthcare, pharmaceutical, or insurance industry is an asset • Bilingualism in English and French is an asset • Strong proficiency in Microsoft and Google applications, including Google apps, Word, and Excel • Professional, courteous, and efficient telephone manner • Ability to organize time, set priorities, and multitask to meet competing deadlines • Strong communication and interpersonal skills • Ability to work independently and in a team environment • Ability to resolve issues effectively and efficiently • Critical thinking and problem-solving abilities • Ability to work rotating Monday–Friday shifts supporting various regions of Canada

🏖️ Benefits

• Growth opportunities and career advancement • Competitive salary • Incentive program • Comprehensive benefits package • Inclusive and accessible work environment • Accommodations available during the selection process

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