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Content Strategist

🕒 September 4

🇺🇸 United States – Remote

💵 $87k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨🏼‍💻 Content Manager

🦅 H1B Visa Sponsor

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Logo of Bixal

Bixal

51 - 200 employees

Founded 2001

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Bixal is a mission-driven digital services firm that partners with governments and leading organizations to design and deliver data-driven, human-centered digital transformations. The company combines technology, communications, data, and design to build digital customer experiences, modern software solutions, and training/technical assistance that improve public-sector outcomes and organizational impact.

📋 Description

• Administer content strategy and information architecture across the full content lifecycle, from planning and development through management, governance, and publishing • Develop and maintain user personas, user stories, and journey maps for key audience segments • Identify content needs, gaps, and opportunities to inform strategy • Build and maintain content taxonomies, metadata schemas, and information architecture models • Define content structure and organization standards, including page templates, content types, and metadata tagging conventions • Coordinate with SEO on structural elements that support discoverability • Review CMS content for clarity, findability, accessibility, and usability • Recommend structural, navigational, or governance improvements informed by data and user needs • Establish and document information-architecture standards and permissions structures • Ensure content structure and metadata remain consistent across distribution channels and rendering formats • Design and participate in usability testing, including card sorting, tree testing, and navigation tasks • Translate usability findings into structural recommendations • Partner with SEO and digital strategy teams on taxonomy and site-structure decisions • Support development of journey maps tied to audience events or milestones • Contribute content-structure findings and recommendations to lifecycle and performance reporting • Maintain awareness of Section 508 and WCAG accessibility requirements • Perform other relevant duties as qualified or trained

🎯 Requirements

• Active Secret Clearance required • BA in Communications, English, Information Science, Technical Communication, or UX Writing • Minimum 6 years of experience in content strategy, information architecture, or UX-focused content work • Experience ideally within a large public-facing website or application environment • Demonstrated experience building taxonomies, sitemaps, content models, and/or metadata frameworks • Experience developing personas, journey maps, and other user-research-informed strategy artifacts • Familiarity with usability testing methods, including card sorting, tree testing, and moderated user testing • Working knowledge of content management systems and accessibility standards (Section 508/WCAG) • Legally authorized to work in the US • Bixal does not provide visa sponsorship • Nice to have: experience supporting a DoD, federal, or other large-scale government-facing digital program • Nice to have: familiarity with Optimal Workshop, Figma, or similar IA/UX research tools • Nice to have: background in editorial or content operations in addition to information architecture

🏖️ Benefits

• Flex hours • 401K with matching incentive • Parental Leave • Medical/dental/vision benefits • Flex Spending Account • Company provided short-term disability and life insurance • Commuter benefits • Paid Time Off (PTO) • 11 Paid holidays • Reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment

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