Content Lead

🕒 September 1

🇺🇸 United States – Remote

💵 $69 - $74 / hour

⏰ Full Time

🟠 Senior

👨🏼‍💻 Content Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 20%

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Logo of New Era Technology

New Era Technology

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

New Era Technology is a global technology solutions provider offering a wide range of services and solutions, including cloud services, professional and managed services, cybersecurity, collaboration and unified communications, data networking, digital transformation, and physical security. With a team of engineers, designers, installers, and technicians, New Era Technology collaborates with over 20,000 customers and operates through 80+ offices worldwide. They are recognized as a top integrator for AV and video collaboration and offer industry-specific solutions for sectors such as healthcare, education, government, banking, finance, and retail. New Era Technology aims to help businesses adapt to the rapidly changing digital landscape through innovative technology solutions and customized services.

📋 Description

• Oversee adaptation, submission, tracking, and governance of digital content for direct-to-consumer healthcare and pharmaceutical web properties • Perform meticulous copyediting and proofreading of DTC web assets for intuitive user flows, accessible messaging, grammar, and brand alignment • Project-manage end-to-end content workflows and timelines • Manage full-lifecycle digital copy submissions, tactic routing, and approval workflows in Veeva Vault or equivalent platforms • Attend and facilitate live MLR review sessions, tracking feedback, annotations, and editorial adjustments in real time • Partner with designers and content creators to implement regulatory and consumer-focused revisions • Document and maintain operational guidelines based on reviewer feedback • Assist with UAT to verify live deployments match MLR-approved copy, disclaimers, and ISI elements • Evaluate cross-team handoffs and tools to improve content operations and submission turnaround times • Liaise between Brand Teams, Product Owners, Agency Partners, and Regulatory Reviewers

🎯 Requirements

• Bachelor’s degree in English, Journalism, Communications, Marketing, Healthcare Communications, or a related discipline • 10+ years of professional experience in digital content strategy, copyediting, or content operations within pharmaceutical, biotech, or healthcare sectors • Experience developing and refining web content for consumer/patient health literacy and engagement • Expertise in line-editing, copyediting, proofreading, and technical grammar verification for consumer-facing digital experiences • Extensive hands-on experience managing digital content through Veeva Vault Promomats or similar MLR review software such as Zinc or Pepper • Experience participating in and managing live MLR/PMRC review sessions and translating regulatory feedback into actionable edits • Professional verbal and written English communication skills • Exceptional proficiency in English grammar, punctuation, usage, and style consistency • Strong understanding of DTC pharmaceutical claims, fair balance, and Important Safety Information (ISI) web placement • Sharp eye for detailed formatting, structural alignment, and consumer readability • Ability to articulate complex editorial and design decisions clearly to non-design executives, engineering leads, and business stakeholders • Ability to work Monday through Friday during normal business hours

🏖️ Benefits

• Competitive benefits • Continuous training • Professional and personal development opportunities • Team-oriented, collaborative and inclusive culture • Remote work • No travel required

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